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Cancel your coverage

If you stop operating your business or cease to employ workers, you have a responsibility to notify WorkSafeBC to modify or cancel your coverage. You can cancel your coverage anytime by logging in your online services account (or creating one if you don't have one yet). Once logged in, select Manage my account under Insurance, then choose Request to cancel your account. Alternatively, you can complete and submit an Account Cancellation Request (Form 18E204).

If you have our optional coverage (Personal Optional Protection and/or voluntary coverage) as well as coverage for your workers, cancelling your worker coverage may not automatically cancel the optional coverage. Please ensure you contact us if you wish to cancel your optional coverage.

When the account is cancelled, payroll is required up to the cancel date. If you are not able to provide the payroll, we will estimate the payroll and bill you. You still have the responsibility to report the actual payroll and pay the correct amount of premiums, even though your account has been cancelled.

How to cancel your account

The fastest way to cancel your coverage is through your online services account.

  1. Log in to or create an account for online services. You should see the My Employer Services page.
  2. Under Insurance, select Manage my account.
  3. Select Cancel your account and provide the requested information.

Log in or create an account

Alternatively, you can cancel your account either by submitting and completing an Account Cancellation Request (Form 18E204) or by contacting us by mail.