Review & Appeal
Submitting and managing reviews during the COVID-19 outbreak
The Review Division is continuing to receive requests for review and is completing as many decisions as possible during the COVID-19 outbreak.
We will continue to monitor the situation and take measures to ensure we follow the guidance from public health agencies. These measures include limiting the number of staff in our office and closing our offices to the public.
Learn more about how the COVID-19 outbreak may affect reviews.
If you disagree with the decisions we make on claims, assessments, and health and safety enforcement matters, you may have the right to request a review of them and to appeal decisions made from those reviews. Certain decisions may be appealed directly to the Workers’ Compensation Appeal Tribunal (WCAT).
The following levels of review and appeal currently exist:
Reviews are conducted by our internal and impartial Review Division. The Review Division has authority under Part 6 of the Workers Compensation Act to review WorkSafeBC decisions.
Requests for review of compensation and assessment decisions must be submitted within 90 days after the decision. Requests for review of health and safety enforcement decisions must be submitted within 45 days after the decision.
Our objectives are:
- To provide a simple, flexible process for independently reviewing decisions
- To help maintain consistency, predictability, and quality in our decision-making
- To resolve decision disputes in a timely way
Learn more about our decision makers.
Appeals are conducted by an external, independent appeals tribunal known as the Workers’ Compensation Appeal Tribunal (WCAT). Most decisions of the Review Division may be appealed to WCAT within 30 days.
Need more information?
We're here to help. Please contact our Review Division.
Whether an employer or worker, if you have questions or need help at any time during the review or appeal process, you can also get advice free of charge from the following independent organizations: