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Claims assistance

Claims Call Centre/Teleclaim

Phone toll-free (Canada): 1.888.967.5377 (1.888.WORKERS) Monday to Friday 8 a.m. to 6 p.m. More

Health & safety assistance

Prevention Information Line

For help with workplace health and safety issues, e.g., requesting a consultation, reporting unsafe work. Phone toll-free (Canada): 1.888.621.7233 (1.888.621.SAFE) Monday to Friday 8:05 a.m. to 4:30 p.m. More

Worksite emergency

Prevention Information Line

Report a fatality, serious incident, or unsafe working conditions. Phone toll-free (Canada): 1.888.621.7233 (1.888.621.SAFE) 7 days a week, 24 hours a day More

Crisis & critical incident support

Crisis support line

Call us if you or your family is in emotional crisis. Phone toll-free (Canada): 1.800.624.2928 7 days a week, 24 hours a day More

Critical incident response

Contact us for assistance if you've witnessed a traumatic workplace incident. Phone (toll-free answering service) (B.C. and Alberta): 1.888.922.3700 7 days a week 9 a.m. to 11 p.m. More

Insurance assistance

Employer Service Centre

For questions about your account or registering for coverage. Phone toll-free (Canada): 1.888.922.2768 Monday to Friday 8:30 a.m. to 4:30 p.m. More

Technical support

Technology Support Desk

Get help using our website or online services. Phone toll-free (Canada): 1.888.855.2477 Monday to Friday 7 a.m. to 5 p.m.
Due to scheduled maintenance our applications may not be available on Fridays from 7 to 10 p.m. (PT). More


Media Relations

For inquiries from the media. Phone: 604.276.5157 Monday to Friday 8 a.m. to 5 p.m. More

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