Raise an issue or complaint
You can make a complaint to the Issue Resolution Office (formerly known as the Fair Practices Office) by phone or in writing. We will contact you by phone within one business day after we hear from you.
By phone
To contact us by phone, please call the Issue Resolution Office at 604.276.3053 or toll free at 1.800.335.9330.
In writing
We recommend using our complaint form to submit your feedback in writing. To complete the form, download it and open it in Adobe Acrobat Reader (a free application). Type your information in the form and save it. Once completed, you can attach any additional documents and send it to us by selecting the Submit button at the end of the form, or you can print the form and fax or mail it to us at:
| Fax: | 604.276.3103 |
|---|---|
| Mail: | Issue Resolution Office WorkSafeBC PO box 5350 Stn Terminal Vancouver, BC V6B 5L5 |
If you'd prefer to write us a letter, please review our complaint form first so you will know what information to provide.
If you’re a worker, employer, or worker’s dependant, and you feel the Issue Resolution Office has not resolved your complaint, you can submit it to the fair practices commissioner.