Physicians and nurse practitioners play an important role in an injured worker’s recovery. We’re here to support you at every step as you care for patients who are injured workers.
These tips, tools, and resources are designed to help you treat patients with a WorkSafeBC claim.
How to bill and invoice us
We have forms, fee codes, and reports for submitting invoices that are specific to your type of practice. As a primary care practitioner, you’ll find all the information you need on our pages for physicians and nurse practitioners. The chart below provides quick links to some of our key resources.
| Topic | For physicians | For nurse practitioners |
|---|---|---|
| Overview of working with us | Physicians | Nurse practitioners |
| Fee schedule | Doctors of BC / WorkSafeBC Unique Fee Schedule | Nurse Practitioner Fee Schedule |
| Forms | Physician's Report (Forms 8/11) | Nurse Practitioner's Report (Form 8NP/11NP) |
| Submitting reports & invoices | Physician requirements | Submitting reports & invoices |
| Billing | Please invoice through the Medical Services Plan (MSP) Teleplan. | Please register for a payee number, then bill us through fax or through My Provider Services. |
Supporting patient care
We’re here to help support your patient care for injured workers with work-related injuries or illnesses.
Connect with a WorkSafeBC medical advisor
To discuss clinical management questions about a patient’s injury you can connect with a WorkSafeBC medical advisor through Rapid Access to Consultative Expertise (RACE). Visit RACEConnect to access an on-call expert on the RACEapp+ Monday to Friday, 8 a.m. to 5 p.m.
Our team can help with:
- Patient assessments to support diagnosis and management
- Patient access to our Visiting Specialist Clinic
- Clinical consultation and troubleshooting when a patient’s recovery or return to work stalls
Questions?
If you have questions about working with us or billing, you can download a copy of our contact information for the numbers you’ll use most often.
Review BC Medical Journal articles
You can review an archive of articles on key topics related to supporting physicians in accessing WorkSafeBC resources and services in our BC Medical Journal column .
Accessing expedited or specialized services
Based on a patient’s needs, you can refer them to expedited or specialized services.
Visit Pathways
Did you know that you can find information and resources to support clinical treatment on Pathways? Use your clinician login to search the WorkSafeBC specialty on Pathways. You can find quick links and information on specialist referrals, mental health, and our health care programs and services on the WorkSafeBC Care Pathway.
If you’re treating a patient who needs additional treatment or services, you can refer them to any of our rehabilitation programs and services.
If you think a WorkSafeBC program would be a good fit to help with a patient’s functional improvement, please indicate this on your Physician’s Report (Form 8/11) or Nurse Practitioner’s Report (Form 8NP/11NP). Note that before a referral can happen, it must be approved and created by WorkSafeBC.
You can directly refer a patient to a community-based specialist. You don’t need WorkSafeBC approval for an expedited referral.
You can find specialists on Pathways, then select the check box for “WorkSafeBC consultation” at the bottom of the right margin filter.
If you prefer, or if you are unable to find a specialist in the community, you can request a referral to our Visiting Specialist Clinic.
The VSC offers workers an opportunity for a patient to see specialist and sub-specialist physicians on an expedited basis through our Richmond office. Before a referral can happen, it must be approved and created by WorkSafeBC.
To request a VSC referral, explain that you are looking for a VSC referral in the clinical information area of the Physician’s Report (Form 8/11) or Nurse Practitioner’s Report (Form 8NP/11NP).
You can also make a RACE request to contact a medical advisor.
If the request is approved, the WorkSafeBC medical advisor will write a referral on your behalf, and then you will receive a copy of the consultation report. If the request isn’t approved, we’ll notify you.
To make a referral for medical imaging, submit a Requisition for Medical Imaging and Interventional Procedures (Form 83D56).
If approved, we’ll refer the patient to our network of Expedited Medical Imaging Services (EMIS) providers.
Helping injured workers recover and return to work
Returning to work while recovering is a healthy and safe approach for most people with work-related injuries. Working is good for physical and mental health and often supports an injured worker’s healing. Your collaboration and communication with your patient about the value of recovering and returning to work are important elements in their recovery.
These are some webpages and resources to help you support recovery and return to work.
Webpages
- Health care providers: Return-to-work information
- Your role in helping workers return to work
- Principles of active rehabilitation & return to work
Resources
- How to support workers who have common physical injuries
- Common Household/Work Items — Load Handling by NOC Strength Category
- How to support workers who experience psychological injuries
Related link
Access evidence-based insights
We rely on the latest medical information to guide our approach. Access Evidence-based medicine and systematic reviews and general treatment guidelines to support your clinical treatment.