Physicians
When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a general practitioner or specialist.
- Treating patients with a WorkSafeBC claim
- Checking the worker's claim status
- Checking your payment invoice status
- Billing tips
- Need more information?
- Resources
Treating patients with a WorkSafeBC claim
There's no formal process or contract required for general practitioners or specialist physicians to work with us. Before beginning a worker’s treatment, you need to be in good standing with the College of Physicians and Surgeons of B.C., check the worker's claim status with us, and follow the negotiated Services Agreement, Reference Guide, and Fee Schedule.
- Physicians and Surgeons’ WorkSafeBC Services Agreement
- Physicians and Surgeons' WorkSafeBC Services Reference Guide
- Doctors of BC / WorkSafeBC Unique Fee Schedule
Checking the worker's claim status
Before starting treatment, you'll need to verify that the worker's claim has been accepted. You can use our view claim status tool to check an injured worker's claim status with us. You can also check an injured worker's claim by calling our Claims Call Centre team.
Checking your payment invoice status
The fastest, easiest way to check the status of your invoice is through our online tool. Learn more about how to use the online tool in our quick reference guide, How to check the status of an invoice payment from WorkSafeBC.
Billing tips
To ensure payment for your service is processed quickly, please invoice according to our fee schedules and pay special attention to the reporting and invoicing codes. Using the correct codes will help us pay you sooner.
The following are some resources to help with billing:
- Fees for services for physicians and surgeons: Doctors of BC / WorkSafeBC Unique Fee Schedule
- Guide for all physicians: How to Bill Telephone or Office Consultation Fee Code 19930
- Guide for specialists: How to Bill Expedited Comprehensive Consultation Fee Code 19911 and 19912
Learn more about specific guidelines for reports and invoices, for physicians and specialists.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your existing contract and payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the terms of your contract and contracted clinical services | Health Care Programs |
Join our team as a medical advisor
Are you a physician interested in playing a leadership role to prevent workplace injury and disease in British Columbia? Consider joining our team as a contracted or employee medical advisor.
Resources
Physicians and Surgeons’ WorkSafeBC Services Agreement
Doctors of BC and WorkSafeBC entered into this Agreement that sets out the terms and conditions under which the Physicians shall provide Services to WorkSafeBC.
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Doctors of BC / WorkSafeBC Unique Fee Schedule
This document for physicians outlines the fee items, along with the dollar amounts and fee codes, to use when submitting your invoice.
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Physician's Report (Form 8/11)
Physicians need to send us this report within three business days of the patient’s first visit if the physician suspects the worker may be away from work beyond the day of injury...
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Related links
- Nurse practitioners
- Health care providers: Return-to-work information
- Insurance coverage for physicians
News & Events
- Payments and services during a mail disruption Published on: September 26, 2025
- Provider Portal account login migration now complete Published on: May 15, 2025
- Provider Portal changing from BCeID to WorkSafeBC account login Published on: February 26, 2025
- Abilities language workshops — Case studies Published on: November 25, 2024