Physicians
When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a general practitioner or specialist.
- Becoming a provider
- Checking the worker's claim status
- Checking your payment status
- Billing tips
- Post-operative rehabilitation guidelines
- Need more information?
Becoming a provider
There's no formal process or contract required for general practitioners or specialist physicians to work with us. You need to be in good standing with the College of Physicians and Surgeons of B.C., check the worker's claim status with us before beginning treatment, and adhere to the following negotiated Services Agreement, Reference Guide, and Fee Schedule.
- Physicians and Surgeons’ WorkSafeBC Services Agreement
- Physicians and Surgeons' WorkSafeBC Services Reference Guide
- Doctors of BC / WorkSafeBC Unique Fee Schedule
Checking the worker's claim status
Prior to beginning treatment, you'll need to verify that the worker's claim has been accepted.
You can use our view claim status tool to check an injured worker's claim status with us.
You can also check an injured worker's claim by calling our Claims Call Centre team.
Checking your payment status
The fastest, easiest way to check the status of your invoice is through our online check invoice status tool.
Learn more about how to use the online tool in the How to check the status of an invoice payment from WorkSafeBC quick reference guide.
Learn more about specific guidelines for physician reports and invoices.
Billing tips
The following are some resources to help physicians with billing:
- How to Bill Expedited Comprehensive Consultation Fee Code 19911 and 19912
- How to Bill Telephone or Office Consultation Fee Code 19930
Post-operative rehabilitation guidelines
Medical specialists and physiotherapists from our Medical and Return to Work Planning (MARP) program network, in conjunction with the Visiting Specialist Clinic surgeons, have developed a standardized approach to post-operative treatments based on an extensive review of current surgical, nursing, and rehabilitation literature.
As guidelines are developed, they are sent in draft format to medical and surgical specialists, physiotherapists, and their respective professional associations for evaluation and feedback. Once necessary changes are made, the guidelines are made available to health care providers.
The following post-operative rehabilitation guidelines provide health care practitioners, our staff, and all stakeholders with post-operative treatment plans and general recovery guidelines:
- Achilles Tendon Repair
- Ankle Ligament Reconstruction
- Anterior Cruciate Ligament Reconstruction
- Arthroscopic Talocrural Loose Body Removal and Debridement
- Calcaneal Ligament Repair with Tendon Graft
- Carpal Tunnel Release (Open or Endoscopic)
- Decompression/Acromioplasty (with intact rotator cuff)
- Herniorrhaphy (Hernia repair) Without Post-operative Complication
- Meniscectomy – with no joint changes (simple)
- Meniscectomy – with osteoarthritic changes or debridement or Meniscal Repair (complex)
- Most Ankle Fusions and Bone Grafts
- Rotator Cuff Repair
- Wrist Arthroscopic Evaluation or Debridement
- Wrist Open Capsulo-Ligamentous Repair or Reconstruction, Limited Inter-carpal Arthodesis and / or Carpal Excision
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your existing contract and payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the terms of your contract and contracted clinical services | Health Care Programs |
Join our team as a medical advisor
Are you a physician interested in playing a leadership role to prevent workplace injury and disease in British Columbia? Consider joining our team as a contracted or employee medical advisor.
Resources
Physicians and Surgeons’ WorkSafeBC Services Agreement
Doctors of BC and WorkSafeBC entered into this Agreement that sets out the terms and conditions under which the Physicians shall provide Services to WorkSafeBC.
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Physician's Report (Form 8/11)
Physicians need to send us this report within three business days of the patient’s first visit if the physician suspects the worker may be disabled beyond the day of injury or if...
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News & Events
- Payments and services during a mail disruption Published on: September 26, 2025
- Provider Portal account login migration now complete Published on: May 15, 2025
- Provider Portal changing from BCeID to WorkSafeBC account login Published on: February 26, 2025
- Abilities language workshops — Case studies Published on: November 25, 2024