Physician requirements
We have specific guidelines for physicians when submitting reports and invoices.
Guidelines
We need reports from you before we can process your invoices. Please pay special attention to the reporting and invoicing codes. Using the correct codes will help us pay you sooner.
See the Doctors of BC / WorkSafeBC Unique Fee Schedule for the fee items, dollar amounts, and fee codes to use when submitting your invoice.
The Physician’s Report (Form 8/11) is a combined report that is used at different stages of an injured worker’s claim:
- First report: Physician’s First Report (Form 8) is used to establish a work-related injury claim with WorkSafeBC.
- Progress report: Physician’s Progress Report (Form 11) is used if your patient’s condition or treatment has changed since last report or if the patient is ready for return to work.
If you need help completing the report, see the Physician Form 8/11 Reference Guide.
Payment for reports
Physician reports are paid on a sliding scale. Form 8 reports received within one business day and Form 11 reports received within three business days will be paid at the highest rate. Payment rates decrease each day after that and reports must be received within six business days to receive payment. For details on payment timelines, see the Physicians and Surgeons’ WorkSafeBC Reference Guide. Reports submitted through Teleplan will be paid at a higher payment rate than those submitted via fax to WorkSafeBC.
Form 8 - Physician’s first report
Send the Physician’s Report (Form 8/11) to us within three business days of the patient’s first visit. Please submit only one Form 8 per claim.
Submit a Physician’s Report (Form 8/11) if any of the following apply:
- Your patient may need time away from work beyond the date of injury.
- Your patient’s claim is for a back injury, hernia, shoulder or knee strain/sprain, occupational disease (e.g. repetitive strain injury, cancer, work-related asthma, or work-related dermatitis), or mental disorder.
- We request a Form 8 report.
Form 11 - Progress reports
In some cases, you will need to submit a progress report for a patient using the Physician’s Report (Form 8/11). Submit this report if any of the following apply:
- Your patient is not recovering as expected since you submitted your initial report (Form 8).
- There is a change in your patient’s medical condition.
- There is a change to your patient’s treatment plan and recovery.
- Your patient's timeline for recovery is longer than usual recovery norms.
- There is a change in your patient’s return-to-work status.
- It has been more than four weeks since the last Form 11 was sent.
- We request a Form 11 report.
We should receive your invoice within 90 days of the date you provide services to an injured worker.
You can bill us electronically through Teleplan, using compatible software, or invoicing service bureau.
If you submit invoices by fax or mail, please be aware that MSP fee items will not receive the premium applied to items that are electronically invoiced. Please use Physician's Invoice (Form 11A) to complete your paper invoices. If you are invoicing as a provider outside of B.C., please use the Generic Invoice — Medical and Health Care (Form 83D128) to complete your invoices.
To send us your reports and invoices by fax or mail, use the contact information at the top of the forms.
Checking your payment status
The fastest, easiest way to check the status of your invoice is through our online check invoice status tool.
Learn more about how to use the online tool in the How to check the status of an invoice payment from WorkSafeBC quick reference guide.