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Invoicing for contracted services

When you sign a contract with our Vocational Rehabilitation Services team, your contract agreement explains how to invoice us for your services. Following these instructions will enable us to pay you sooner. Some of you can use our Provider Portal to submit your invoice and any necessary reports, and to check on your payment status.

When we send our contracted providers a referral for service, it also serves as our approval for the work. The referral includes the worker's details, specifics about the services requested, and contact information for the vocational rehabilitation consultant who has made the referral.

Please refer to this table when invoicing us for your services. It tells you whether you should invoice electronically through our Provider Portal, or by mail or fax using our invoice forms.

Contract Invoice Method
Class 1-4 Commercial Driver/HEO assessment Provider Portal
(No invoice form is required)

Job Search Support Services

  • Job Search Skills
  • Individualized Job Placement
  • Resume & Cover Letter Prep
Provider Portal
(No invoice form is required)
Psychological-vocational Assessment Provider Portal
(No invoice form is required)
Vocational Interest and Aptitude Testing Provider Portal
(No invoice form is required)
Business Feasibility Study Submit Form 65D52 by mail or fax
Class 1-4 Commercial Driver Training Submit Form 65D5 by mail or fax
Job Search Support Services EDAP Submit Form 65D2 by mail or fax

If you're invoicing using our invoice template, please submit a hardcopy by mail or fax. Our fax number and mailing address appear at the top of the invoice templates.

Provider Portal

If you need help using the Provider Portal, call our support team toll-free at 1.855.284.5900.

Be sure to include the following information on your invoices:

Information required

Notes

Invoice date

Make sure your invoice is not post-dated

Payee number

This is in your contract with us. If your firm uses more than one payee number, be sure to use the correct one.

GST registration number

Only if applicable

Postal code

Your postal code

Worker’s name
Worker’s date of birth
WorkSafeBC claim #

Name of the service recipient
Date of birth of the service recipient
Claim number of service recipient

Invoice number

This is important as it allows you to check your invoice status online

Service information Notes

Date of service

Next to each item, list the date you finished delivering the service. This date must not be after the invoice date.

Fee item description

This should correspond to the specific service requested in the referral you received

Fee codes

These are listed in your contract

Item amount or unit price

Your contract specifies the appropriate rate

Taxes

Indicate next to each line item if the GST and-or PST apply

If you're using the Provider Portal to bill us, it will automatically list your payee number, GST number, postal code, and the worker's name, date of birth, and claim number. But be sure to fill in all the other fields.

Most invoices for contracted services can't be paid until we receive your final report. You can check your contract to see what reports we require. Send in your final report before submitting your invoice. It's important for the date of service on your report to match the date of service on your invoice.

Learn more about the reports required for assessment services, job search support services, and other contracted services.