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Provider portal

Our Provider portal for health care providers and vocational rehabilitation providers is a secure and efficient way to receive referrals from us, submit reports and invoices, and check the status of your invoice payments.

To log in, you'll need your BCeID username and password.

Provider portal

Health care providers

This portal is available to providers who hold long-term referral-based contracts with us.

Vocational rehabilitation providers

You're required to use our portal if you have a contract with us and provide any of the following services:

Job search support

  • Resume and cover letter preparation
  • Job search skills
  • Individualized job placement


  • Commercial driver or heavy equipment operator (HEO) assessment
  • Psychological-vocational assessment
  • Vocational interest and aptitude testing

Some of the procedures listed in the generic training material provided below may not apply exactly to your service, so please also refer to the VR-Specific Processes Guide we sent with your contract.

If you have questions about the guide or need another copy, please email

Training materials

For information on how to use the portal, please view the videos listed below, and have a look at the Quick Reference Guide.

Need help?

Call toll-free in B.C. 1.855.284.5900 (7 days a week, 24 hours a day).