Invoicing for services not covered by contract
Third-party vocational rehabilitation service providers can use My Provider Services or our invoice forms to bill us. Your third-party agreement letter provides full details about invoicing. Following these instructions will help us get your payment to you sooner.
When you sign a third-party agreement with us, you have our approval to provide the services outlined in the agreement. We can't accept invoices unless an agreement is in place.
Your agreement lists:
- Details about the services needed
- Contact information for the vocational rehabilitation consultant who referred the client
- Invoicing requirements.
The fastest and easiest way to submit your invoices and supporting documents to us is through My Provider Services. You can also use this online portal to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see status and payment details.
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account.
You also have the option to fax or mail your invoice to us. Our fax number and mailing address appear at the top of the invoice template.
Please submit your invoice within 90 days of service delivery. Contact our Payment Services team with any invoicing questions.
If you’re sending an invoice by fax or mail, as a third-party service provider, you're required to use our Vocational Rehabilitation Services third-party agreement invoice template Form 65D53. All mandatory fields in the invoice are marked with an asterisk. Please double-check that these fields are filled in.
To protect the privacy of clients, please submit a separate invoice for each client.
Include the information listed in the table below on your invoices.
Information required |
Notes |
---|---|
Invoice number |
This allows you to check the status of your invoice online |
Invoice date |
Make sure your invoice is not post-dated |
Payee number |
Include your payee number as it appears in your third-party agreement with us |
GST registration number |
Only if applicable |
Postal code |
Your postal code |
Worker’s name |
Name of service recipient |
Service information |
Notes |
---|---|
Date of service |
For each line item, list the date of completion. This date must not be after the invoice date. |
Fee item description |
This is listed in your agreement with us |
Fee codes |
These are listed in your agreement with us |
Item amount |
The amount billed must not exceed the maximum amount we approved in your agreement with us |
Taxes (GST and PST) |
Indicate next to each service or item if GST and/or PST apply |