Submitting reports & invoices
Using our online portal, My Provider Services, is the easiest way for you to get paid. Please use our fee codes on your invoice. Once you've billed us you can check your payment status online.
- Out-of-province fee codes
- Reports and invoices
- Out-of-Canada providers
- Need more information?
Out-of-province fee codes
Here are the most commonly used fee codes for out-of-province health care programs:
| Item Description | Fee Code |
|---|---|
| Air ambulance | 1113344 |
| Ambulance | 1100485 |
| Chiropractors | 1100793 |
| Diagnostics | 1100493 |
| Disposable medical supplies | 1100496 |
| Doctors/physicians | 1100490 |
| Durable medical supplies | 1100499 |
| Home care | 1130496 |
| Hospitals, Canadian | 1100489 |
| Hospitals, outside Canada | 1100500 |
| Massage Therapists | 1100532 |
| Occupational rehabilitation program | 1182720 |
| Orthotics | 1124352 |
| Physiotherapy | Details |
| Prosthetics | 1109504 |
| Psychology assessment service | 1149953 |
| Psychology treatment service | 1100494 |
| Residential care services | 1124353 |
| Health care providers not listed | 1100497 |
If you do not see an applicable fee item code for your services, please contact our Health Care Programs team.
Reports and invoices
The fastest and easiest way to submit your invoices and supporting documents to us is through My Provider Services. You can also use this online portal to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see status and payment details.
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account.
Contact our Payment Services team with any invoicing questions.
Out-of-Canada providers
There are four invoicing steps to follow if you provide service outside of Canada:
Invoicing steps for service outside of Canada
-
1
Worker's claim number
If you do not have the worker's claim number, contact us toll-free at 1.888.967-5377.
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2
Invoicing
When invoicing, use the Generic Invoice - Medical and Health Care.
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3
Non-Canadian invoice
Clearly indicate that this is a non-Canadian invoice.
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4
Fax
Fax your invoice to 604.279.7590.
Need more information?
We're here to help. Contact our Payment Services team.