Out-of-province providers
When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with an out-of-province provider.
Becoming a provider
There's no formal process to become one of our out-of-province service providers. If an injured worker from B.C. seeks treatment from you, you must get our pre-approval for treatment. We may require you to sign documents with us. We may ask about your qualifications and accreditations.
Getting approval for treatment
Before beginning treatment, you need to complete two steps:
Steps for treatment approval
-
1
Check that we have accepted the worker's claim.
You can check the claim status online.
-
2
Get our verbal approval each time for treatments.
Please note that checking online won't get you the necessary verbal approval for treatment. You'll need to call our Teleclaim team for this.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the clinical services within the scope of the fee schedule | Health Care Programs |
News & Events
- New return-to-work requirements for employers and workers now in effect Published on: January 01, 2024
- Bill 41 health care provider info session: Duty to cooperate and duty to maintain employment (Nov. 29) Published on: November 24, 2023
- New return-to-work requirements for employers and workers starting January 1, 2024 Published on: September 29, 2023
- Need to send us a form or document for a claim? Try our new document uploader Published on: July 22, 2022