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When workers have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a chiropractor. Our Chiropractic Services Memorandum of Agreement explains what treatments we cover.

Chiropractic guidelines

Our chiropractic treatment model provides a structured, standardized approach. It guides you in supporting injured people in their recovery. The model encourages assessment and treatment that helps people reach the physical and functional levels necessary to enable them to return to their pre-injury work.

You'll find more information about our treatment and clinical guidelines, and about working with us, in these documents:

If the person's claim is pending but you feel that treatment can't wait, you can proceed. Just be sure to let the person know that she or he may end up being responsible for the bill for ongoing treatments if the claim isn't accepted. 

If the claim is accepted after treatment begins, please follow these two steps:

  1. Reimburse the worker. 
  2. Bill us for the treatment based on our fee schedule.

Once a claim is accepted, we pay for the course of the person's treatment. You don't need our approval for the first eight weeks.

Need more information?

We're here to help. Please contact our Health Care Programs team.


  • Paperless invoicing for providers coming soon

    In the coming months, we will be introducing a new online portal for health care providers who currently submit paper invoices by fax or mail. The new portal is designed to make submitting invoices more convenient and efficient, and is part of our ongoing work to improve our online services to health care providers.

    Published on: Jul 03, 2020