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Prevention Services data for COVID-19

The following statistics provide a record of our efforts to help workers and employers effectively manage the risk of COVID-19 in the workplace. The following information reflects our prevention activities from the start of the pandemic to September 30, 2021.

Prevention Information Line enquiries

Our Prevention Information Line is often our first point of contact for workers and employers enquiring about health and safety in the workplace. Prevention Information Line staff will either resolve the enquiry directly or triage to prevention officers for response as needed.

COVID-related enquiries

Questions 31,823
Reports of potential violations 8,771
Reports of workplace incidents* 5
Total 40,599

* The number of reports of workplace incidents has been restated from previous updates due to a change in coding. “Reports of workplace incidents” now only includes serious workplace injuries, fatalities, or issues such as equipment failure with the potential to cause injury or death.

Consultations

Consultations, either virtual or in person, are a key method for helping employers create safe and healthy workplaces. They provide an opportunity for a WorkSafeBC representative to share information and guidance specific to the needs of the employer.

COVID-related consultations

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 513
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 319
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 296
Public Sector (e.g. government and law enforcement) 140
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 2,877
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 705
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 227
Total 5,077

Workers or employers who would like to request a consultation can call WorkSafeBC’s Prevention Information Line, toll-free, at 1.888.621.7233.

Worksite inspections

Worksite inspections are an important component in verifying that employers are meeting their obligations to manage the risk of COVID-19 transmission in their workplaces. Prevention officers may call or visit unannounced.

COVID-related inspections

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 6,414
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 2,997
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 1,840
Public Sector (e.g. government and law enforcement) 364
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 10,281
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 5,440
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 698
  28,034

Orders issued

Where a prevention officer observes a health and safety violation, the officer will ordinarily issue an order to the responsible workplace party. Orders are issued as a result of an inspection or can be part of follow-up activity.

COVID-related orders

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 911
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 537
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 183
Public Sector (e.g. government and law enforcement) 25
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 1,097
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 638
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 114
Total 3,505

Social media enquiries

To help workers and employers understand their rights and responsibilities regarding COVID-19 and the workplace, we use our social media channels to actively promote information and resources. The questions we receive are triaged in a similar way as our Prevention Information Line.

COVID-related social media enquiries

Social media platform COVID-related enquiries
Twitter 422
Facebook 364
Instagram 94
Total 880

Website activity

To support workers and employers, WorkSafeBC’s website includes health and safety information and resources on COVID-19.

COVID-related website page views

Web content Page views
COVID-19 health and safety web pages 4,169,855
COVID-19 resources 1,622,489
Total 5,792,344