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COVID-19 claims data

The following tables show the number of claims submitted to WorkSafeBC related to a COVID-19 exposure. The tables show a point-in–time status of claims as they make their way through the adjudicative process. Please note that WorkSafeBC claims data may differ from COVID-19 data published by the Provincial Health Services Authority (PHSA). The numbers reported here represent claims submitted by workers for COVID-19 contracted through a work-related exposure, compared with the PHSA's COVID-19 data for the general population.

The data reflects the eligibility decision on the claim file as of the report date. These numbers will fluctuate over time, as eligibility decisions and employer information continue to be updated. This information will be updated weekly (the following data is current to: April 16, 2021).

COVID claims data by industry


Eligibility Decision


Allowed

Disallowed

No
adjudication
required

Pending

Rejected

Suspended

Total

Total

2,990 1,147 88 258 11 297 4,791
Service - Health Care and Social Services 2,018 449 28 44 2 90 2,631
Service - Education 211 68 4 26 2 6 317
Service – Other subsectors (including business, professional and other services)
134 55 6 20 1 36 252
Trade - Retail 58 95 15 21 1 34 224
Self-insured employers 84 54 4 9 1 36 188
Agriculture 136 18   19   5 178
Public Administration 63
45 4 23 1 2 138
Service - Accommodation, Food, and Leisure Services 64 34 1 11   25 135
Transportation and Related Services 54 42 3 21   15 135
Construction 35 33 4 10 2 13 97
Manufacturing - Food and Beverage Products 64 9 1 10     84
Manufacturing - Metal and Non-Metallic Mineral Products 17 10 4 8   2 41
Manufacturing - Wood and Paper Products 13 8 3 6   5 35
Trade - Wholesale 8 1 1 10 1 3 24
Manufacturing - Other Products (not elsewhere specified) 13 5   4     22
Manufacturing - Petroleum, Coal, Rubber, Plastic, and Chemical Products 9     3     12
Oil & Gas or Mineral Resources 4 1       1 6
Unknown employer or sector 5 220 10 13   24 272

Claims submitted for COVID-19 contracted through a work-related exposure are adjudicated on a case-by-case basis. WorkSafeBC will look at details such as whether the worker has a diagnosis of COVID-19, their symptoms, and their exposure history. Workers are entitled to compensation if certain conditions are met.

Claims are allowed when there is sufficient evidence to establish that the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk.

Claims are typically disallowed when there is insufficient evidence to establish that the worker has COVID-19 (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure. Not all disallowed claims have sufficient information on the claim to code the occupation of the worker; particularly when there is a negative test result and occupational information is not required to make the eligibility decision.

Most of the disallowed claims are “exposure only” – that is, the worker was potentially exposed, tested, and/or required to self-isolate, but didn’t actually develop the illness, as confirmed with a negative test result or absence of symptoms.

Early in the pandemic, WorkSafeBC determined it would issue a decision, wherever possible, on all COVID-19 claims registered. This included providing a disallow decision on exposure-only claims, which in non-pandemic circumstances might have been recorded only but not adjudicated. This decision was made to allow workers to access alternative employment or government income/benefits that might be contingent on a decision from WorkSafeBC.

Of the total number of COVID-19 claims that have proceeded to an allow/disallow decision to date, 72% have been allowed. If exposure-only claims are excluded from the disallowed claims, then the allow rate is approximately 95%. This better represents the allow rate on claims where the worker developed COVID-19.

Not all claims registered receive an allow or disallow decision. Some claims are suspended when insufficient information is available, or a worker decides not to proceed with the requirements of the claims process. Suspended claims may proceed at a future point and be allowed or disallowed.

A smaller number of claims are classified as no adjudication required, or rejected. No adjudication required claims may have been filed in error or there was nothing to consider as the worker did not seek medical attention and did not miss any time from work. Rejected claims are those that do not fall within the scope of the Act: either claims from workers employed in industries not covered under the Act or claims from self-employed workers without optional protection.

Pending claims do not yet have sufficient information to make an eligibility decision. These claims could be waiting for test results or other evidence required to make a decision.

Unknown employer or sector means that the employer has not yet been identified or the employer and/or the specific claim have not yet been assigned to an industry classification unit and sector.

Timeliness to eligibility decision on COVID-19 claims

For the COVID-19 illness claims that have been allowed to date, the average number of days from the date of claim registration to the date of the allow decision was 20 days.

For the COVID-19 illness claims that have been disallowed to date, the average number of days from the date of claim registration to the date of the disallow decision was 23 days.

On average, the number of days to a disallow decision is longer than for allow decisions. The reason for the additional time is to wait at least 14 days from the last potential exposure before disallowing a claim, in the event symptoms present themselves later in the incubation period. This extra time is necessary to confirm the worker did not contract the disease.

Classification units with 5 or more claims registered for COVID-19

Subsectors are further broken down into classification units. The data table above is presented at the industry sector or subsector level and the table below provides additional information for COVID-19 claims registered by classification unit.

Industry classification unit
Industry subsector Claims registered
Acute Care Health Care and Social Services 1,026
Long-Term Care Health Care and Social Services 993
Public School District Education 301
Residential Social Service Facility Health Care and Social Services 191
Community Health Support Services Health Care and Social Services 178
Supermarket Retail 141
Local Government and Related Operations Public Administration 96
Counselling or Social Services (not elsewhere specified) Health Care and Social Services 67
Fruit or Vegetable Packing or Packaging Other Services (not elsewhere specified) 63
Poultry Processing Food and Beverage Products 62
Retirement Home or Seniors' Home (accommodation only) Health Care and Social Services 61
Commercial Cleaning or Janitorial Services Other Services (not elsewhere specified) 55
Restaurant or Other Dining Establishment Accommodation, Food, and Leisure Services 54
Vegetable Greenhouse Agriculture 50
White Mushroom Farming Agriculture 47
Law Enforcement Public Administration 39
Ornamental Nursery or Floral Field Production Agriculture 34
Commercial Bus, Shuttle Operations, or Public Transit (not elsewhere specified) Transportation and Related Services 32
General Retail (not elsewhere specified) Retail 29
Poultry Farming and Related Services Agriculture 28
Pre-hospital Emergency Health Care Health Care and Social Services 28
Large Retail Store (not elsewhere specified) Retail 24
Coffee Shops, Ice Cream Parlours, or Other Food Concessions (not elsewhere specified) Accommodation, Food, and Leisure Services 22
Heavy Equipment, Machinery, or Parts Manufacture or Installation (greater than 500 lb.) Metal or Non-Metallic Mineral Products 21
General Trucking (not elsewhere specified) Transportation and Related Services 21
Physician Professional Services Health Care and Social Services 20
Alcohol or Drug Treatment Centre Health Care and Social Services 19
Security or Patrol Services Other Services (not elsewhere specified) 19
Daycare Centre, Preschool, or Playschool Other Services (not elsewhere specified) 18
Marine Container Terminal Transportation and Related Services 18
Plumbing, Heating, Vent, Residential Air Conditioning, or Central Vacuum System Installation or Repair General Construction 17
Aircraft Handling or Fueling Education 16
Overnight and Short-term Accommodation (not elsewhere specified) Accommodation, Food, and Leisure Services 15
Electric or Electronic Product or Component Manufacture (not elsewhere specified) Other Products (not elsewhere specified) 14
Auto Dealership or Auto Sales Other Services (not elsewhere specified) 14
Construction Labour Supply or General Labour Supply (not elsewhere specified) General Construction 13
Electric Utilities Utilities 12
Veneer or Plywood Manufacture Wood and Paper Products 12
Ski Hill Accommodation, Food, and Leisure Services 11
Motion Picture, Commercial, or Television Production Professional, Scientific, and Technical Services 11
Structural Concrete Forming General Construction 10
Home Improvement Centre Retail 10
Ferry Service Transportation and Related Services 10
Advanced Education Education 9
Meat Cutting, Packing, Processing, or Canning Food and Beverage Products 9
Industrial, Commercial, Institutional or Highrise Residential General Contracting or Construction General Construction 9
Short-Term Care Health Care and Social Services 9
Life and Job Skills Training Health Care and Social Services 8
Elevator or Escalator Manufacture, Installation, Service, or Repair Metal and Non-Metallic Mineral Products 8
Heavy Equipment, Machinery, or Parts Sales, Rental, Service, or Repair (greater than 500 lb) (not elsewhere specified) Other Services (not elsewhere specified) 8
Courier or Local Delivery Services (not elsewhere specified) Transportation and Related Services 8
Catering Services (not elsewhere specified) Accommodation, Food, and Leisure Services 7
Outdoor Sport Tour Accommodation, Food, and Leisure Services 7
Dentistry or Ancillary Dental Services Health Care and Social Services 7
Car or Truck Rental Oil & Gas or Mineral Resources 7
Medical Supplies Wholesale or Film Distribution Wholesale 7
Wholesale (not elsewhere specified) Wholesale 7
Pulp and Paper Mill Wood and Paper Products 7
Fur Bearing Animal Farming Agriculture 6
House or Other Wood Frame General Contracting, Construction, or Renovation Work General Construction 6
Laboratory Services (not elsewhere specified) Health Care and Social Services 6
Specialized Public Transit Services Transportation and Related Services 6
Pub, Bar, Night Club, or Lounge Accommodation, Food, and Leisure Services 5
Berry Farming Agriculture 5
Custom Brokerage or Freight Forwarding (including handling of goods) Business Services 5
Independent or Private Primary or Secondary School Education 5
Food Product Manufacture (not elsewhere specified) Food and Beverage Products 5
Physiotherapy or Occupational Therapy Health Care and Social Services 5
Open Pit Coal Mining Oil & Gas or Mineral Resources 5
Food, Beverage, or Tobacco Product Wholesale Wholesale 5
Wooden Furniture Manufacture Wood and Paper Products 5

Occupations with 5 or more claims that have been registered for COVID-19 and have proceeded to an allow or disallow decision

Of the COVID-19 claims registered, a subset have proceeded to an allow or disallow decision. Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with a total claims allowed plus disallowed greater than 5 are listed.

Occupation COVID-19 claims with an
allow or disallow decision
Total - all occupations 4,137
Nurse aides, orderlies and patient service associates 858
Registered nurses and registered psychiatric nurses 592
Licensed practical nurses 324
Social and community service workers 231
Elementary school and kindergarten teachers
125
Light duty cleaners 92
Food counter attendants, kitchen helpers and related support occupations 78
Elementary and secondary school teacher assistants 67
Firefighters 55
Nursery and greenhouse workers 55
Correctional service officers 48
Other assisting occupations in support of health services 46
General farm workers
45
General office support workers 41
Secondary school teachers 41
Sheriffs and bailiffs 37
Harvesting labourers 36
Industrial butchers and meat cutters, poultry preparers and related workers
33
Police officers (except commissioned) 33
Medical laboratory technicians and pathologists' assistants 30
Labourers in food, beverage and associated products processing 28
Retail salespersons 25
Store shelf stockers, clerks and order fillers 24
Security guards and related security service occupations
23
Receptionists
22
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 22
Food and beverage servers 21
Paramedical occupations 21
Pursers and flight attendants 21
Cashiers 20
Retail and wholesale trade managers
19
Construction trades helpers and labourers
18
Material handlers 18
Nursing co-ordinators and supervisors 18
Personnel clerks 18
Cooks 17
Electricians (except industrial and power system)
17
Testers and graders, food, beverage and associated products processing 17
Transport truck drivers 17
Carpenters
16
Retail sales supervisors 15
Bus drivers, subway operators and other transit operators
14
General practitioners and family physicians
14
Heavy equipment operators (except crane) 14
Janitors, caretakers and building superintendents
14
Managers in health care 14
Managers in social, community and correctional services 14
Administrative assistants 13
Automotive service technicians, truck and bus mechanics and mechanical repairers 13
Medical radiation technologists 12
Other customer and information services representatives
12
Heavy-duty equipment mechanics
11
Construction millwrights and industrial mechanics
10
Occupational therapists 10
Physiotherapists 10
Plumbers
10
Dispatchers 9
Shippers and receivers 9
Social workers 9
Public works and maintenance labourers
8
Home support workers, housekeepers and related occupations 7
Longshore workers 7
Silviculture and forestry workers 7
Aircraft mechanics and aircraft inspectors
6
Airline ticket and service agents
6
Crane operators 6
Food service supervisors 6
Elevator constructors and mechanics 5
Other labourers in processing, manufacturing and utilities 5
Other medical technologists and technicians (except dental health) 5
Other professional occupations in therapy and assessment 5
Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts 5
Restaurant and food service managers
5
Specialized cleaners 5
Supervisors, supply chain, tracking and scheduling co-ordination occupations
5
Technical sales specialists - wholesale trade 5
Not coded with occupation* 296

*Occupation information not submitted or obtained, as not required to make eligibility decision on these claims.

Breakdown of allow and disallow decisions for occupations with both 5 or more allowed claims and 5 or more disallowed claims

Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with both 5 or more allowed claims and 5 or more disallowed claims are listed.

Occupation COVID-19 claims Allowed COVID-19 claims Disallowed
Total - all occupations 2,990 1,147
Nurse aides, orderlies and patient service associates 757 101
Registered nurses and registered psychiatric nurses 445 147
Licensed practical nurses 294 30
Social and community service workers 193 38
Elementary school and kindergarten teachers 113 12
Light duty cleaners 82 10
Food counter attendants, kitchen helpers and related support occupations 59 19
Nursery and greenhouse workers 49 6
General farm workers
37 8
Elementary and secondary school teacher assistants 36 31
Secondary school teachers 32 9
Firefighters 30 25
Correctional service officers 30 18
Other assisting occupations in support of health services 26 20
General office support workers 24 17
Police officers (except commissioned) 22 11
Sheriffs and bailiffs 16 21
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 15 7
Medical laboratory technicians and pathologists' assistants 13 17
Receptionists 13 9
Pursers and flight attendants
13 8
Paramedical occupations
12 9
Transport truck drivers 12 5
Retail salespersons 11 14
Retail and wholesale trade managers
10 9
Security guards and related security service occupations
9 14
Carpenters 9 7
Janitors, caretakers and building superintendents
9 5
Food and beverage servers 8 13
Automotive service technicians, truck and bus mechanics and mechanical repairers 8 5
Store shelf stockers, clerks and order fillers 7 17
Construction trades helpers and labourers 7 11
Cashiers 6 14
General practitioners and family physicians 6 8
Bus drivers, subway operators and other transit operators
5 9
Heavy equipment operators (except crane) 5 9