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COVID-19 claims data

The following tables show the number of claims submitted to WorkSafeBC related to a COVID-19 exposure. The tables show a point-in–time status of claims as they make their way through the adjudicative process. Please note that WorkSafeBC claims data may differ from COVID-19 data published by the Provincial Health Services Authority (PHSA). The numbers reported here represent claims submitted by workers for COVID-19 contracted through a work-related exposure, compared with the PHSA's COVID-19 data for the general population.

The data reflects the eligibility decision on the claim file as of the report date. These numbers will fluctuate over time, as eligibility decisions and employer information continue to be updated. This information will be updated weekly (the following data is current to: April 9, 2021).

COVID claims data by industry


Eligibility Decision


Allowed

Disallowed

No
adjudication
required

Pending

Rejected

Suspended

Total

Total

2,889 1,126 86 219 10 293 4,623
Service - Health Care and Social Services 1,996 447 28 49 2 90 2,612
Service - Education 202 65 4 21 2 6 300
Service – Other subsectors (including business, professional and other services)
128 54 6 11 1 37 237
Trade - Retail 51 94 15 13 1 34 208
Self-insured employers 79 53 4 10 1 36 183
Agriculture 136 18   7   5 166
Public Administration 62  44 4 15 1 2 128
Service - Accommodation, Food, and Leisure Services 57 34 1 11   25 128
Transportation and Related Services 45 42 3 19   14 123
Construction 34 24 4 14 1 11 88
Manufacturing - Food and Beverage Products 40 9 1 17     67
Manufacturing - Metal and Non-Metallic Mineral Products 12 8 3 9   2 34
Manufacturing - Wood and Paper Products 12 7 2 4   5 30
Manufacturing - Other Products (not elsewhere specified) 10 5   7     22
Trade - Wholesale 8 1 1 6 1 2 19
Manufacturing - Petroleum, Coal, Rubber, Plastic, and Chemical Products 9     1     10
Oil & Gas or Mineral Resources 4 1       1 6
Unknown employer or sector 4 220 10 5   23 262

Claims submitted for COVID-19 contracted through a work-related exposure are adjudicated on a case-by-case basis. WorkSafeBC will look at details such as whether the worker has a diagnosis of COVID-19, their symptoms, and their exposure history. Workers are entitled to compensation if certain conditions are met.

Claims are allowed when there is sufficient evidence to establish that the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk.

Claims are typically disallowed when there is insufficient evidence to establish that the worker has COVID-19 (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure. Not all disallowed claims have sufficient information on the claim to code the occupation of the worker; particularly when there is a negative test result and occupational information is not required to make the eligibility decision.

Most of the disallowed claims are “exposure only” – that is, the worker was potentially exposed, tested, and/or required to self-isolate, but didn’t actually develop the illness, as confirmed with a negative test result or absence of symptoms.

Early in the pandemic, WorkSafeBC determined it would issue a decision, wherever possible, on all COVID-19 claims registered. This included providing a disallow decision on exposure-only claims, which in non-pandemic circumstances might have been recorded only but not adjudicated. This decision was made to allow workers to access alternative employment or government income/benefits that might be contingent on a decision from WorkSafeBC.

Of the total number of COVID-19 claims that have proceeded to an allow/disallow decision to date, 72% have been allowed. If exposure-only claims are excluded from the disallowed claims, then the allow rate is approximately 95%. This better represents the allow rate on claims where the worker developed COVID-19.

Not all claims registered receive an allow or disallow decision. Some claims are suspended when insufficient information is available, or a worker decides not to proceed with the requirements of the claims process. Suspended claims may proceed at a future point and be allowed or disallowed.

A smaller number of claims are classified as no adjudication required, or rejected. No adjudication required claims may have been filed in error or there was nothing to consider as the worker did not seek medical attention and did not miss any time from work. Rejected claims are those that do not fall within the scope of the Act: either claims from workers employed in industries not covered under the Act or claims from self-employed workers without optional protection.

Pending claims do not yet have sufficient information to make an eligibility decision. These claims could be waiting for test results or other evidence required to make a decision.

Unknown employer or sector means that the employer has not yet been identified or the employer and/or the specific claim have not yet been assigned to an industry classification unit and sector.

Timeliness to eligibility decision on COVID-19 claims

For the COVID-19 illness claims that have been allowed to date, the average number of days from the date of claim registration to the date of the allow decision was 20 days.

For the COVID-19 illness claims that have been disallowed to date, the average number of days from the date of claim registration to the date of the disallow decision was 23 days.

On average, the number of days to a disallow decision is longer than for allow decisions. The reason for the additional time is to wait at least 14 days from the last potential exposure before disallowing a claim, in the event symptoms present themselves later in the incubation period. This extra time is necessary to confirm the worker did not contract the disease.

Classification units with 5 or more claims registered for COVID-19

Subsectors are further broken down into classification units. The data table above is presented at the industry sector or subsector level and the table below provides additional information for COVID-19 claims registered by classification unit.

Industry classification unit
Industry subsector Claims registered
Acute Care Health Care and Social Services 1,021
Long-Term Care Health Care and Social Services 988
Public School District Education 284
Residential Social Service Facility Health Care and Social Services 185
Community Health Support Services Health Care and Social Services 177
Supermarket Retail 134
Local Government and Related Operations Public Administration 87
Counselling or Social Services (not elsewhere specified) Health Care and Social Services 66
Fruit or Vegetable Packing or Packaging
Other Services (not elsewhere specified)
62
Retirement Home or Seniors' Home (accommodation only) Health Care and Social Services 61
Commercial Cleaning or Janitorial Services Other Services (not elsewhere specified) 54
Restaurant or Other Dining Establishment Accommodation, Food, and Leisure Services 52
Vegetable Greenhouse Agriculture 50
Poultry Processing Food and Beverage Products 47
Law Enforcement Public Administration 38
White Mushroom Farming Agriculture 35
Ornamental Nursery or Floral Field Production Agriculture 34
Commercial Bus, Shuttle Operations, or Public Transit (not elsewhere specified)
Transportation and Related Services
29
Pre-hospital Emergency Health Care Health Care and Social Services 28
Poultry Farming and Related Services
Agriculture
27
General Retail (not elsewhere specified) Retail 27
Large Retail Store (not elsewhere specified)
Retail
24
Coffee Shops, Ice Cream Parlours, or Other Food Concessions (not elsewhere specified) Accommodation, Food, and Leisure Services 21
Physician Professional Services Health Care and Social Services 20
Alcohol or Drug Treatment Centre Health Care and Social Services 19
Security or Patrol Services Other Services (not elsewhere specified) 19
General Trucking (not elsewhere specified) Transportation and Related Services 18
Heavy Equipment, Machinery, or Parts Manufacture or Installation (greater than 500 lb.)
Metal or Non-Metallic Mineral Products
17
Daycare Centre, Preschool, or Playschool Other Services (not elsewhere specified) 16
Plumbing, Heating, Vent, Residential Air Conditioning, or Central Vacuum System Installation or Repair General Construction 15
Aircraft Handling or Fueling Education 15
Marine Container Terminal
Transportation and Related Services
15
Electric or Electronic Product or Component Manufacture (not elsewhere specified) Other Products (not elsewhere specified) 14
Overnight and Short-term Accommodation (not elsewhere specified)
Accommodation, Food, and Leisure Services
13
Construction Labour Supply or General Labour Supply (not elsewhere specified)
General Construction
13
Auto Dealership or Auto Sales Other Services (not elsewhere specified) 13
Electric Utilities Utilities 12
Ski Hill
Accommodation, Food, and Leisure Services
11
Motion Picture, Commercial, or Television Production Professional, Scientific, and Technical Services 11
Home Improvement Centre Retail 10
Ferry Service
Transportation and Related Services
10
Veneer or Plywood Manufacture Wood and Paper Products 10
Advanced Education Education 9
Short-Term Care
Health Care and Social Services
9
Industrial, Commercial, Institutional or Highrise Residential General Contracting or Construction General Construction 8
Structural Concrete Forming
General Construction 8
Life and Job Skills Training
Health Care and Social Services
8
Courier or Local Delivery Services (not elsewhere specified)
Transportation and Related Services
8
Catering Services (not elsewhere specified) Accommodation, Food, and Leisure Services 7
Outdoor Sport Tour Accommodation, Food, and Leisure Services 7
Meat Cutting, Packing, Processing, or Canning Food and Beverage Products 7
Dentistry or Ancillary Dental Services Health Care and Social Services 7
Elevator or Escalator Manufacture, Installation, Service, or Repair Metal and Non-Metallic Mineral Products 7
Medical Supplies Wholesale or Film Distribution Wholesale 7
Pulp and Paper Mill Wood and Paper Products 7
Berry Farming Agriculture 6
Fur Bearing Animal Farming Agriculture 6
House or Other Wood Frame General Contracting, Construction, or Renovation Work
General Construction
6
Laboratory Services (not elsewhere specified) Health Care and Social Services 6
Heavy Equipment, Machinery, or Parts Sales, Rental, Service, or Repair (greater than 500 lb) (not elsewhere specified)
Other Services (not elsewhere specified)
6
Car or Truck Rental Oil & Gas or Mineral Resources 6
Specialized Public Transit Services Transportation and Related Services 6
Pub, Bar, Night Club, or Lounge Accommodation, Food, and Leisure Services 5
Custom Brokerage or Freight Forwarding (including handling of goods) Business Services 5
Independent or Private Primary or Secondary School Education 5
Food Product Manufacture (not elsewhere specified) Food and Beverage Products 5
Open Pit Coal Mining Oil & Gas or Mineral Resources 5

Occupations with 5 or more claims that have been registered for COVID-19 and have proceeded to an allow or disallow decision

Of the COVID-19 claims registered, a subset have proceeded to an allow or disallow decision. Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with a total claims allowed plus disallowed greater than 5 are listed.

Occupation COVID-19 claims with an
allow or disallow decision
Total - all occupations 4,015
Nurse aides, orderlies and patient service associates 857
Registered nurses and registered psychiatric nurses 587
Licensed practical nurses 320
Social and community service workers 227
Elementary school and kindergarten teachers
115
Light duty cleaners 87
Food counter attendants, kitchen helpers and related support occupations 78
Elementary and secondary school teacher assistants 66
Nursery and greenhouse workers 55
Firefighters 53
Correctional service officers 47
Other assisting occupations in support of health services 45
General farm workers
41
Secondary school teachers 41
General office support workers 38
Sheriffs and bailiffs 37
Harvesting labourers 36
Police officers (except commissioned) 33
Medical laboratory technicians and pathologists' assistants 30
Labourers in food, beverage and associated products processing 27
Retail salespersons 24
Store shelf stockers, clerks and order fillers 23
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 22
Security guards and related security service occupations
22
Food and beverage servers 21
Industrial butchers and meat cutters, poultry preparers and related workers
21
Pursers and flight attendants 21
Receptionists
21
Paramedical occupations 20
Cashiers 19
Nursing co-ordinators and supervisors 18
Personnel clerks 18
Retail and wholesale trade managers
18
Construction trades helpers and labourers
18
Material handlers 17
Transport truck drivers 17
Testers and graders, food, beverage and associated products processing 17
Cooks 16
Retail sales supervisors 15
Bus drivers, subway operators and other transit operators
14
Electricians (except industrial and power system)
14
General practitioners and family physicians
14
Heavy equipment operators (except crane) 14
Janitors, caretakers and building superintendents
14
Managers in health care 14
Managers in social, community and correctional services 14
Automotive service technicians, truck and bus mechanics and mechanical repairers 13
Administrative assistants 12
Heavy-duty equipment mechanics
11
Medical radiation technologists 11
Construction millwrights and industrial mechanics
10
Occupational therapists 10
Physiotherapists 10
Plumbers
10
Carpenters
9
Dispatchers 9
Other customer and information services representatives
9
Shippers and receivers 9
Social workers 9
Longshore workers 7
Public works and maintenance labourers
7
Silviculture and forestry workers 7
Aircraft mechanics and aircraft inspectors
6
Airline ticket and service agents
6
Food service supervisors 6
Home support workers, housekeepers and related occupations 6
Crane operators 5
Other labourers in processing, manufacturing and utilities 5
Other medical technologists and technicians (except dental health) 5
Other professional occupations in therapy and assessment 5
Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts 5
Restaurant and food service managers
5
Specialized cleaners 5
Supervisors, supply chain, tracking and scheduling co-ordination occupations
5
Not coded with occupation* 287

*Occupation information not submitted or obtained, as not required to make eligibility decision on these claims.

Breakdown of allow and disallow decisions for occupations with both 5 or more allowed claims and 5 or more disallowed claims

Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with both 5 or more allowed claims and 5 or more disallowed claims are listed.

Occupation COVID-19 claims Allowed COVID-19 claims Disallowed
Total - all occupations 2,889 1,126
Nurse aides, orderlies and patient service associates 756 101
Registered nurses and registered psychiatric nurses 442 145
Licensed practical nurses 290 30
Social and community service workers 189 38
Elementary school and kindergarten teachers 104 11
Light duty cleaners 77 10
Food counter attendants, kitchen helpers and related support occupations 59 19
Nursery and greenhouse workers 49 6
Elementary and secondary school teacher assistants 36 30
General farm workers
33 8
Secondary school teachers 32 9
Correctional service officers 29 18
Firefighters 28 25
Other assisting occupations in support of health services 25 20
Police officers (except commissioned) 22 11
General office support workers 21 17
Sheriffs and bailiffs 16 21
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 15 7
Medical laboratory technicians and pathologists' assistants 13 17
Pursers and flight attendants
13 8
Receptionists 12 9
Transport truck drivers 12 5
Paramedical occupations
11 9
Retail salespersons 10 14
Retail and wholesale trade managers
9 9
Janitors, caretakers and building superintendents
9 5
Security guards and related security service occupations
8 14
Food and beverage servers 8 13
Automotive service technicians, truck and bus mechanics and mechanical repairers 8 5
Store shelf stockers, clerks and order fillers 7 16
Construction trades helpers and labourers 7 10
General practitioners and family physicians 6 8
Cashiers 5 14
Bus drivers, subway operators and other transit operators
5 9
Heavy equipment operators (except crane) 5 9