WorkSafeBC Home

Prevention Services data for COVID-19

The following statistics provide a snapshot of our efforts to help workers and employers effectively manage the risk of COVID-19 in the workplace. COVID-19 is a new risk that needs to be managed alongside the many other risks present in B.C.’s workplaces. Our prevention staff continue to educate, consult, and enforce all areas of health and safety, but have focused their efforts where needed to help keep workers safe as the government’s provincial Restart Plan unfolds.

To assist in our education and consultation efforts, we’ve created industry-specific resources and guidance to help reduce the risk of COVID-19 transmission. These resources are an important tool in educating employers on their responsibilities for health and safety in the workplace.

WorkSafeBC officers will focus on verifying that employers have a COVID-19 Safety Plan that assesses the risk of exposure at their worksite and implements measures to keep their workers safe.

The following information reflects our prevention activities from the start of the pandemic to April 2, 2021.

Learn more: Inspections and consultations

Prevention Information Line enquiries

Our Prevention Information Line is often our first point of contact for workers and employers enquiring about health and safety in the workplace. Prevention Information Line staff will either resolve the enquiry directly or triage to prevention officers for response as needed.

COVID-related enquiries

Questions 24,938
Reports of potential violations 6,999
Reports of workplace incidents* 4
Total 31,941

* The number of reports of workplace incidents has been restated from previous updates due to a change in coding. “Reports of workplace incidents” now only includes serious workplace injuries, fatalities, or issues such as equipment failure with the potential to cause injury or death.

Consultations

Consultations, either virtual or in person, are a key method for helping employers create safe and healthy workplaces. They provide an opportunity for a WorkSafeBC representative to share information and guidance specific to the needs of the employer.

COVID-related consultations

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 496
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 272
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 209
Public Sector (e.g. government and law enforcement) 136
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 2,697
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 588
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 215
Total 4,613

Workers or employers who would like to request a consultation can call WorkSafeBC’s Prevention Information Line, toll-free, at 1.888.621.7233.

Worksite inspections

Worksite inspections are an important component in verifying that employers have safety plans in place and are meeting their obligations to manage the risk of COVID-19 transmission in their workplaces. Prevention officers may call or visit unannounced.

COVID-related inspections

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 5,566
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 2,538
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 1,928
Public Sector (e.g. government and law enforcement) 317
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 9,463
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 4,964
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 580
Total 25,356

See inspections and consultations during the COVID-19 pandemic to learn more about what you can expect from a WorkSafeBC inspection.

Orders issued

Where a prevention officer observes a health and safety violation, the officer will ordinarily issue an order to the responsible workplace party. Orders are issued as a result of an inspection or can be part of follow-up activity.

COVID-related orders

Construction (e.g. commercial and residential construction, roofing, and mechanical installation) 653
Manufacturing (e.g. meat processing, breweries, sawmills, and pharmaceuticals) 408
Primary Resources (e.g. forestry, oil and gas, fishing, and agriculture) 114
Public Sector (e.g. government and law enforcement) 13
Service Sector (e.g. hotels, restaurants, gyms, hospitals, schools, real estate, hair salons, performing arts, and motion picture) 804
Trade (e.g. retail and wholesale operations, supermarkets, and service stations) 479
Transportation and Warehousing (e.g. taxis and ride hailing, movers, transit, ferries, recycling depots, warehouses) 69
Total 2,540

Social media enquiries

To help workers and employers understand their rights and responsibilities regarding COVID-19 and the workplace, we use our social media channels to actively promote information and resources. The questions we receive are triaged in a similar way as our Prevention Information Line.

COVID-related social media enquiries

Social media platform COVID-related enquiries
Twitter 363
Facebook 327
Instagram 80
Total* 770

Website activity

To support workers and employers in developing their COVID-19 safety plans, WorkSafeBC’s website includes general health and safety information on COVID-19, industry-specific protocols aligned with each phase of B.C.’s Restart Plan, and resources to provide guidance to employers and workers.

COVID-related website page views (as of March 5, 2021)

Web content Page views
COVID-19 health and safety web pages 3,075,420
COVID-19 resources 1,315,220
Total 4,390,640

For more information about industry classifications, visit the insurance section of our site.