The Return to Work Consultation and Education Services (RTW CES) Support Line is a free telephone service offered by WorkSafeBC. It is staffed by a Return to Work Specialist team that provides information, education, and resources focused on improving return-to-work outcomes in the workplace.

What our Return to Work Specialist team offers

Our Return to Work Specialist team is made up of experts in occupational injury and return-to-work planning. Their role is to:

• Provide a clinical perspective that is separate from claims entitlement and prevention issues
• Focus on early intervention and offers of modified work

Who should call

• Return-to-work coordinators
• Business owners
• Human resources staff
• Safety officers
• Superintendents
• Supervisors and managers

When to call

• To help develop workplace injury management programs
• To understand WorkSafeBC return-to-work leading practices
• To understand more about return-to-work planning and supports available
• To arrange education for your managers, supervisors, and return-to-work coordinator

How to contact us

Phone: 604.279.8155 (Lower Mainland)
Toll-free: 1.877.633.6233
Email: RTW-CES@worksafebc.com

Hours of operation: Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.