Foot Care Services
When people have an injury at work and need Foot Care Services, we may refer them to a foot care nurse. A foot care nurse is any nurse who agrees to the terms and conditions of a contract with us and meets our criteria for providing Foot Care Services to injured workers.
- Overview of services
- Becoming a provider
- Fee schedule
- Submitting reports and invoices
- Checking your payment status
- Need more information?
Overview of services
A foot care nurse may provide services in the injured worker’s home, a facility, or another community setting.
The goal of these services is to offer treatment and care to help optimize the health and hygiene of an injured worker’s foot or feet in a safe and supportive environment.
You’ll find more information in our Foot Care Services Agreement.
Becoming a provider
In order to provide Foot Care Services for injured workers, you must have a contract with WorkSafeBC. If you don’t have a contract with us, learn about becoming a provider.
Fee schedule
Our Foot Care Services Fee Schedule sets out the rates we pay for contracted services. Please be sure to invoice us using the correct fee codes to enable us to pay you sooner.
Submitting reports and invoices
Our online portal, My Provider Services, is the quickest way to submit invoicing and supporting foot care assessment forms to us. Please note that all assessment forms must be typewritten and all sections must be completed. When providing services to injured workers, the following form needs to be submitted as outlined in the contract:
When completing the Foot Care Services Assessment Report, be sure to check the appropriate “Report type” at the top of the form, to correspond to the service being provided, as follows:
- Initial Assessment Report form 83D05 (check this box if it is your initial service visit)
- Progress Assessment Report form 83D06 (check this box if it is a subsequent service visit)
- Discharge Assessment Report form 83D07 (check this box if it is your final service visit)
The Foot Care Services Assessment Report is due within five business days of your service visit (either your initial, progress, or discharge service visit).
My Provider Services
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account. You can also use your online services account to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see status and payment details.
You’ll find all the information related to what you need to submit in the contract documents you sign with us.
Checking your payment status
The fastest and easiest way to check the status of your invoice is through our online check invoice status tool.
If you need more detailed invoice data, you can use My Provider Services, which allows you to filter invoices by date range, invoice number, or claim number.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your existing contract and payee information | Procurement Services |
| Invoicing or billing with My Provider Services | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the terms of your contract and contracted clinical services | Health Care Programs |
