Submitting invoices
Please invoice according to our fee schedules for interpretation, translation, and sign language services. Once you've billed us you can check your payment status online.
- Interpretation and translation invoicing
- Sign language fee schedule
- Sign language invoicing
- Checking your payment status
- Need more information?
Interpretation and translation invoicing
Providers must be part of our contract network. Your contract explains the fee schedule and procedures you must follow.
The fastest and easiest way to submit your invoices and supporting documents to us is through My Provider Services. You can also use this online portal to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see status and payment details.
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account.
All the information with what you need to submit is available in the contract documents you sign with us.
Alternatively, you can use the Generic Invoice – Medical and Health Care (Form 83D128) to bill us. Please type your information and refer to the contact information at the top of the form to submit your invoice.
Contact our Payment Services team with any invoicing questions.
Sign language fee schedule
Our sign language fee schedule sets out the rates we pay for your services. Please make sure you use our fee codes in your invoicing. Only services listed in the fee schedule will be covered.
Sign language invoicing
The fastest and easiest way to submit your invoices and supporting documents to us is through My Provider Services, see the information above in Interpretation and Translating invoicing.
Alternatively, you can use the Generic Invoice – Medical and Health Care (Form 83D128) to bill us.
Checking your payment status
The fastest, easiest way to check the status of your invoice is through our online check invoice status tool.
If you need more detailed invoice data, you can use My Provider Services, which allows you to filter invoices by date range, invoice number, or claim number.
Need more information?
We’re here to help. Please contact our Payment Services team.