Hospitals
When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include treatment at a hospital.
Becoming a provider
There's no formal process or contract required for hospitals to work with us. Your facility must meet all the requirements of the B.C. Hospital Act.
Your first step in working with us if you are a new provider is to get a payee number, which you'll use in all communications with us. To get your payee number, please contact our Procurement Services team.
Checking a worker's claim status
You can use our View Claim Status tool to check an injured worker's claim status with us.
You can also check an injured worker's claim by calling our Teleclaim team.
Ordering Wallet Cards, Desktop Tent Cards and Posters
If you would like to order more wallet cards to hand out to injured workers, desktop tent cards and posters to display at the ER departments, please contact our Health Care Programs team.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the clinical services within the scope of the fee schedule | Health Care Programs |
Resources
WorkSafeBC Health Authority Fee Schedule
This document outlines the billable items, along with the dollar amounts and fee codes, to use when submitting your invoice.
Physician's Report (Form 8/11)
Physicians need to send us this report within three business days of the patient’s first visit if the physician suspects the worker may be disabled beyond the day of injury or if...
News & Events
- Abilities language workshops — Case studies Published on: November 25, 2024
- Receiving payments and more during mail disruptions Published on: November 13, 2024
- New Customized Recovery and Return-to-Work Program launches Nov. 1 Published on: October 31, 2024
- Health Care Professional Conference — June 13, 2025 Published on: October 11, 2024