Raise an issue or complaint
Choose one of the following methods to submit your complaint.
Please be prepared to provide a reference number with your complaint. Valid reference numbers include: a claim number, employer number, prevention report number, prohibited action complaint file number, or review number.
Online form
The fastest and easiest way to submit your complaint is by using our online form, available on our complaint tracking portal.
Report onlinePhone
If you prefer, you can report your complaint by calling us at 604.276.3053 or toll-free at 1.800.335.9330
Mail or fax
You also have the option to send your complaint in writing by mail or fax. However, we recommend using our online complaint form. You can still print the form and fax or mail it to us at:
| Fax: | 604.276.3103 |
|---|---|
| Mail: | Issue Resolution Office WorkSafeBC PO Box 5350 Stn Terminal Vancouver, BC V6B 5L5 |
If you'd prefer to write us a letter, please use our complaint form as a guide for what information to provide.