Based on our screening, your issue or complaint does not meet the criteria required for submission to the Issue Resolution Office.

If your issue or complaint relates to a matter overseen by the Issue Resolution Office but you have not yet contacted the appropriate divisional manager, please refer to the list below and contact the appropriate team.

WorkSafeBC teams

If your question or concern relates to any of the following topics, please use the contact information below for assistance, including to locate the appropriate divisional manager.

• Claim(s) matter: Contact the Claims Call Centre
• Assessments-related matter: Contact the Employer Service Centre
• Health and safety concern: Call the Prevention Information Line
• Review of a WorkSafeBC decision(s): Contact the Review Division

Additional contacts outside of WorkSafeBC

For labour relations issues with your employer, use the following resources.

• If you are not in a union: Contact the Employment Standards Branch at 1.833.236.3700
• If you are in a union: Contact the Labour Relations Board at 1.800.663.3316

For help with the review process, you can get free advice that is independent of WorkSafeBC.

• If you are a worker: Contact the Workers’ Advisers Office
• If you are an employer: Contact the Employers’ Advisers Office

If you are unsure who to contact, please call the Issue Resolution Office at 604.276.3053 or 1.800.335.9330.