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Understanding your clearance letter

Clearance letters tell you whether a firm is registered with WorkSafeBC and up to date with its payroll reporting and payments. Clearance letters describe the clearance status of the firm with WorkSafeBC in the following terms.

Active and in good standing with advance clearance

The firm is registered and up to date with its payments and has met the criteria to qualify for Goldstar clearance also know as advance clearance.

Active and in good standing

The firm is registered and up to date with its payments. The firm’s clearance is valid only until the date of the firm's last payment, unless the firm has GoldStar clearance status that provides clearance to a future date.

Cancelled and in good standing

The firm has cancelled its account and does not owe premiums up to the cancellation date shown in the letter. We are unable to comment on the firm’s clearance status beyond the cancel date.

Active and delinquent

The firm owes premiums. You could be held responsible for premiums related to your contract.

Cancelled and delinquent

The firm has cancelled its account and owes premiums. You could be held responsible for premiums related to your contract. 

Recently registered

We're unable to comment because the firm's first payment is not yet due. Check back when the due date has passed.

Recently registered and subsequently cancelled

We're unable to comment because the firm's final payment is not yet due. You should check again at the beginning of next month to see if the firm's clearance status has changed.

Active and not reported

We're unable to comment because the firm hasn't provided year-end payroll figures. Until the firm reports its payroll, we can't determine whether it paid the correct premiums.

Unable to comment

The transactions on this account haven't yet been fully processed. Please allow several days for processing and try again or call our Employer Service Centre.