Return to Function - Mental Health Program

When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a mental health professional.

Overview of services
Becoming a provider
Getting started

Submitting reports and invoices
Checking your payment status
Need more information?

Overview of services

The mental health treatment services available through the Return to Function — Mental Health Program include:

Intake activities
Core program
- Team conference
RTW integration support services
Post-treatment support sessions

Services are provided by our network of contracted mental health professionals and programs across B.C., which includes registered psychologists, registered clinical counsellors, and registered clinical social workers.

Becoming a provider

Our Return to Function - Mental Health Program contract comes up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

You can sign up to be notified by email when we post new bid opportunities by registering with BC Bid. All the information you need, including how to submit your bid, will be available in the posted documents.

More information about how to use BC Bid can be found on the page Doing business with WorkSafeBC.

Getting started

Once you have a contract, our Procurement Services department will assign you a unique payee number, which you'll use in all communications with us.

Any mental health treatment is only payable when it has been authorized under the claim. We provide authorization in the form of a referral, which you will receive through the Provider Portal. The referral will detail the services we have approved for the injured worker.

Submitting reports and invoices

Using our reporting and invoicing forms through the Provider Portal is the easiest way for you to get paid. Once you've billed us, you can check your payment status online.

The referral letter we send you will explain what services we have approved for an injured worker. Missed appointments and services not listed in the referral letter will not be covered.

The following forms for the different types of service will help you complete your treatment reports. At the top of each form, you'll find instructions for completing and submitting it to us. Type your information and complete all required sections when using the following:

Return to Function Mental Health Program Report (Form 83D695)

Return to Function Mental Health Program Requested Report (Form 83D699)

Checking your payment status

The fastest, easiest way to check on your payment is through our online tool.

Check Invoice Status

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about:	Please contact:
Your existing contract and payee information	Procurement Services
Invoicing or billing	Payment Services
Information about a claim	Claims Call Centre
Understanding the terms of your contract and contracted clinical services	Health Care Programs