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Early Concussion Assessment & Treatment

When people that have a work-related concussion, we may refer them to our network of Early Concussion Assessment and Treatment (ECAT) providers in the initial weeks following their injury. This network is made up of providers who have long term contracts with us. These contracts come up for bidding periodically.

New report templates available

On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.

Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.

Overview of services

The ECAT program is delivered by a physical therapist and an occupational therapist. The primary focus of the program is early assessment, education, and reassurance, with focused intervention as needed, to facilitate a safe and durable return to work for injured workers with confirmed or suspected concussions.

Service providers develop an individualized treatment plan to address the specific needs of each worker in the program. Treatment plans may include:

  • Vestibular rehabilitation
  • Physiotherapy treatment (for concussion-related whiplash)
  • Cognitive rehabilitation
  • Occupational therapy treatment in the clinic or the community
  • Group education and rehabilitation sessions
  • Return-to-work planning and support, which may include visiting a job site

Becoming a provider

Our long-term ECAT contracts come up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

We post notifications on Bid Opportunities when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents.

Through Bid Opportunities, you can also sign up for automatic notifications whenever one of these bid opportunities is posted.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

ECAT providers have access to our Provider portal. This secure online portal lets you efficiently submit reports and invoices, check the status of your payment, and receive referrals.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your existing contract and payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the terms of your contract and contracted clinical services Health Care Programs