Becoming a provider
There's no formal process or contract required for orthotics providers to work with us. You just need to be in good standing as a certified podiatrist, orthotist or doctor of podiatry. You'll need a payee number with us, our approval for treatment, and you must check the status of an injured worker's claim.
Your first step in working with us is to get a payee number, which you'll use in all communications with us. To get your payee number, please call our Purchasing team.
Getting approval for treatment
Prior to beginning treatment, you need to complete two steps.
Steps for treatment approval
Check that we have accepted the worker's claim.
You can check the claim status online.
Get our written approval for treatments.
You'll need written approval from the worker's case manager before proceeding with the service.
Getting approval for an orthotics device
If you need to provide a device, please complete our Request for Authorization for Orthotics Services Form 83D20. Type your information, complete all required sections, and fax the form to us. Our fax number is at the top of the form.