Orthotic services
When people have a work-related injury or disease and require orthotic services, we help them get the health care and rehabilitation services they need. As of July 1, 2024, in order to provide orthotic services to injured workers, you must have a contract with WorkSafeBC.
- Orthotic services guidelines for providers
- Becoming a provider
- Provider scope of practice
- Fee schedule
- Need more information?
Orthotic services guidelines for providers
We may work with you if you're one of the following qualified providers:
- Certified orthotist
- Certified pedorthist
- Podiatrist
- Custom shoemaker
You’ll find more information in our Orthotic Services Agreement and Orthotic Services Reference Manual.
Becoming a provider
In order to provide orthotic services for injured workers, you must have a contract with WorkSafeBC. If you don’t have a contract with us, learn about becoming a provider.
Provider scope of practice
Practitioner requirements and authorized services are summarized in the chart below.
| Orthotist | Pedorthist | Podiatrist | Custom shoemaker | |
|---|---|---|---|---|
| Requirement | Certified with Orthotics Prosthetics Canada | Registrants with the College of Pedorthics of Canada | Registrants with the British Columbia Podiatric Medical Association | Minimum 5-year apprenticeship under an orthopaedic shoemaker |
| Authorized services | All services in fee schedule | Custom foot orthoses Customized off-the-shelf foot and knee orthoses Custom orthopaedic footwear Off-the-shelf orthopaedic footwear |
Custom orthoses at or below the ankle Customized off-the-shelf orthoses at or below the ankle Custom orthopaedic footwear Off-the-shelf orthopaedic footwear |
Custom orthopaedic footwear Off-the-shelf orthopaedic footwear |
Fee schedule
Our Orthotic Services Fee Schedule sets out the rates we pay for contracted services. Please be sure to invoice us using the correct fee codes to enable us to pay you sooner.
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the clinical services within the scope of the fee schedule | Health Care Programs |
Resources
Orthotic Services Agreement
This document outlines the program contract to provide orthotic services.
Orthotic Services Fee Schedule
This document outlines the billable items, along with the dollar amounts and fee codes, to use when submitting your invoice.
News & Events
- Provider Portal has changed from BCeID to WorkSafeBC account login Published on: April 22, 2025
- Provider Portal changing from BCeID to WorkSafeBC account login Published on: February 26, 2025
- Abilities language workshops — Case studies Published on: November 25, 2024
- Receiving payments and more during mail disruptions Published on: November 13, 2024