Optometrists

When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with an optometrist. We pay for optometry treatment for workers who suffer a work-related eye injury.

Becoming a provider

There's no formal process or contract required for optometrists to work with us. You need to be in good standing with the College of Optometrists of B.C. You must check the status of an injured worker's claim and get our approval for treatment.

Getting approval for treatment

If we contact you to request services on behalf of a worker, your services are approved. Otherwise, you need to complete two steps before beginning treatment.

Steps for treatment approval

1

Check that we have accepted the worker's claim.

You can check the claim status online.
2

Get our verbal approval each time for treatments.

Please note that checking online won't get you the necessary verbal approval for treatment. You'll need to call our Claims Call Centre team for this.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about:	Please contact:
Your payee information	Procurement Services
Invoicing or billing	Payment Services
Information about a claim	Claims Call Centre
Understanding the clinical services within the scope of the fee schedule	Health Care Programs

Resources

Forwarding Form Regarding Eyeglasses (Form 25W38)

Publication Date: Nov 2022

PDF Form

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Generic Invoice - Medical and Health Care (Form 83D128)

Health care providers can use this form to invoice us for medical and health care.

You can also invoice us using our online portal, My Provider Services. To get started, you’ll...

Publication Date: Apr 2013

PDF Form

Download