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Request a copy of your claim

Please note: Claim disclosure service moving online

In October 2017, we will be moving our claim disclosure service for workers, employers, and their representatives online. That means you will be able to download claim disclosures quickly and easily, improve your access to claim information, and reduce both your carbon footprint and ours. For more information, read our FAQs.

The fastest way to get details about your claim information is to view claims online. If you prefer, you can request a printed copy of your claim, and we'll send the information to you. If you initiated your claim before May 2009, it will not appear online so you must request it in writing.

Requesting claim information

If you'd like a printed copy of your claim information, please download, complete, and send us a Request for Disclosure Form. Write clearly and make sure you sign the form. Then, mail or fax it to the address listed at the top of the form. Employers will only receive a copy of claim information if they are a participant in a review or appeal.

Receiving claim information

We'll send the documents to you by Express Post mail. You'll need to be home at the time of delivery to sign for the package. If you're not there, you'll have to pick the package up from your local post office within 10 business days. You'll need to show ID and sign for the package.

If you prefer, you can also pick up your claim information at any WorkSafeBC office. Just let us know when you send us your request.

Contacting us

Questions about your claim information? Our Claims Call Centre will be happy to help.

If you are a lawyer requesting disclosure, please see the following legal disclosure information package.