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Social Work – Outreach & Transition Services

When people have an injury at work, we may refer them to our network of Social Work – Outreach and Transition Services (SWOTS) providers. This network is made up of providers who have long-term contracts with us. These contracts come up for bidding periodically.

Overview of services

Social workers are made available to injured workers for:

  • Help accessing services outside of our programs and services
  • Transitions and periods of crisis that place them at risk of suicide, poverty, and homelessness, among other issues
  • Community attachment activities for clients and their families
  • Ongoing mental health challenges

Becoming a provider

Our long-term Social Work – Outreach and Transition Services contracts come up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

We post notifications on Bid Opportunities when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents.

Through Bid Opportunities, you can also sign up for automatic notifications whenever one of these bid opportunities is posted.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

Social Work – Outreach and Transition Services providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your existing contract and payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the terms of your contract and contracted clinical services Health Care Programs