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Occupational Rehabilitation 2

When a person requires occupational rehabilitation treatments due to an injury at work, we may refer them to our network of Occupational Rehabilitation 2 (OR2) service providers. This network is made up of providers who have long-term contracts with us. These contracts come up for bidding periodically.

New report templates available

On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.

Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.

Overview of services

The OR2 program includes occupational and physical therapists, kinesiologists, physicians and psychologists or counsellors. Service providers develop an individualized treatment plan to address the specific needs of each worker in the program.

Treatment plans may include:

  • Activities to promote flexibility, strength and aerobic conditioning
  • Real or simulated work activities
  • Medical or psychological support
  • Education on soft tissue healing and recovery, the value of exercise, proper posture and body mechanics, and pain management
  • Return-to-work planning and support, which may include visiting a job site

Becoming a provider

Our long-term Occupational Rehabilitation 2 contracts come up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

We post notifications on Bid Opportunities when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents.

Through Bid Opportunities, you can also sign up for automatic notifications whenever one of these bid opportunities is posted.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

Occupational Rehabilitation providers have access to our Provider Portal. This secure online portal lets you efficiently submit reports and invoices, check the status of your payment, and receive referrals.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your existing contract and payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the terms of your contract and contracted clinical services Health Care Programs