Occupational Rehabilitation 1

When people have an injury at work and need rehabilitation, we may refer them to our network of Occupational Rehabilitation service providers. This network is made up of providers who have contracts with us.

Overview of services
Becoming a provider
Submitting reports and invoices

Need more information?
Bulletins
Resources

New report templates available

On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.

Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.

Overview of services

We work with physical therapists and kinesiologists to develop customized plans for a worker's safe and lasting return to work.

Here are some examples of what a treatment plan might include:

Activities to promote flexibility, strength, and aerobic conditioning
Real or simulated work activities
Education focused on soft tissue healing, the value of exercise, proper posture and body mechanics
Return-to-work planning and support, which may include one or more job site visits

Becoming a provider

Our Occupational Rehabilitation 1 (OR1) contracts come up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

We post notifications on Bid Opportunities when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents.

Through Bid Opportunities you can also sign up for automatic notifications whenever one of these contracts is posted.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

Occupational Rehabilitation providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about:	Please contact:
Your existing contract and payee information	Procurement Services
Invoicing or billing	Payment Services
Information about a claim	Claims Call Centre
Understanding the terms of your contract and contracted clinical services	Health Care Programs