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Hand Therapy Program

When people have a work-related upper extremity injury, we help them get the health care and rehabilitation services they need. This may include the services of the Hand Therapy Program providers in our network. Workers may have a referral from us or a physician, or may visit you on their own accord.

New report templates available

On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.

Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.

In order to provide Hand Therapy Program services for upper extremity injuries, you must have a contract with WorkSafeBC. If you don't have a contract with us, learn how to become a contracted provider.

Overview of services

Both consultation services and treatment services are offered by our Hand Therapy Program service providers. Some of the treatment options include:

  • Wound care
  • Splinting and/or bracing
  • Scar management
  • Education
  • Strengthening and functional activities
  • Return-to-work support
  • Home exercises and/or general conditioning program

You'll find more information in our Hand Therapy Services Agreement and Hand Therapy Services Reference Manual.

Hand Therapy Program fee schedule

Our Hand Therapy Program fee schedule sets out the rates we pay for your services. Please be sure to invoice us using the correct fee codes to enable us to pay you sooner. 

Hand Therapy Program reports

Here are the forms you'll need:

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the Hand Therapy Services Agreement and Hand Therapy Reference Manual

Hand Therapy Program providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment. To log in, you'll need your BCeID username and password. For training on how to use the Provider Portal, see our training videos or the Provider Portal Quick Reference Guide.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your existing contract and payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the terms of your contract and contracted clinical services Health Care Programs