Hand Therapy Program

When people have a work-related hand injury, we help them get the health care and rehabilitation services they need. This may include the services of the Hand Therapy Program providers in our network. Workers may have a referral from us or a physician, or may visit you on their own accord.

Overview of services
Becoming a provider
Submitting reports and invoices

Need more information?
Bulletins
Resources

New report templates available

On May 1, 2023, we updated our report templates and reference manual for this program to reflect abilities-focused language, including new discharge status categories.

Please use the updated templates available in the Resources section below. To learn more, read the bulletin on abilities-focused language.

Overview of services

Both consultations and treatments are offered by our Hand Therapy Program service providers. Some of the treatment options include:

Wound care
Splinting
Strengthening and functional activities
Return-to-work support

Becoming a provider

To become a provider in our Hand Therapy network, you can respond to our Request for Proposals on Bid Opportunities. All the information you need, including how to submit your bid, is available in the posted documents.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

Hand Therapy Program providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about:	Please contact:
Your existing contract and payee information	Procurement Services
Invoicing or billing	Payment Services
Information about a claim	Claims Call Centre
Understanding the terms of your contract and contracted clinical services	Health Care Programs