POA Decision – 1998/05/12-01 - Disclosure of Claim Files and the Freedom of Information and Protection of Privacy Act
The Panel approved an amendment to Policy #99.30 of the Rehabilitation Services and Claims Manual. The amendment clarifies the type of information recorded on claim files and the WCB's treatment of sensitive and personal information. The policy now makes it clear that the claim file contains all evidence used in the adjudication of the claim. It also identifies that additional information may exist outside of the claim file and sets out a process for deciding whether sensitive information will be placed in the claim file. The change results from the Information and Privacy Commissioner's suggestion that the Board take steps to clarify its policy.