This web book, viewable online from a computer or mobile device, covers:

• Why communication skills matter
• An overview of different learning styles and the need to address as many as possible
• Listening and speaking skills
• Choosing an effective communication method (written, oral, visual, or demonstration) and knowing their pros and cons
• Producing clear written communications

Visit our Supervising for health & safety webpage for more information and resources.

Related web books:

• New and Young Worker Safety for Supervisors
• Safety Management Systems for Supervisors
• Workplace Evaluations for Supervisors