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Communication Skills for Supervisors

This web book, viewable online from a desktop computer or mobile device, covers:

  • Why communication skills matter
  • An overview of different learning styles and the need to address as many as possible
  • Listening and speaking skills
  • Choosing an effective communication method (written, oral, visual, and demonstration) and knowing their pros and cons
  • Producing effective written communications

WorkSafeBC's Supervisor Series is made up of four web books, each focusing on a different aspect of safety supervision. Each web book contains interactive exercises that will challenge your decision-making skills and test your knowledge. Other topics in the series include safety management systems, new and young worker education and training, and workplace evaluations.

Related web books:

Publication Date: Oct 2017 Asset type: Web book