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WorkSafeBC reminds employers of their obligation to reduce the risk of violence in the workplace

Published on: March 31, 2023

Violent incidents in the workplace have increased 25 percent over the last five years

WorkSafeBC is reminding employers of their obligation to prevent violence in the workplace and ensure the safety of their workers.

Over the last five years, acts of violence have increased by 25 percent in B.C., from 2,292 accepted claims in 2018 to 2,868 in 2022.

“Unfortunately, the potential for violence exists whenever there is direct interaction between workers and non-workers,” said Barry Nakahara, Senior Manager of Prevention Field Services at WorkSafeBC. "Employers must provide a workplace as safe from the threat of violence as possible."

WorkSafeBC regulations require that employers conduct a risk assessment, have policies and procedures in place to protect workers from the risk of violence, and to provide instruction to workers.

Where there is a risk of violence at work, employers must implement controls to eliminate or minimize these risks. These controls can include developing and implementing violence-prevention policies, providing training and education to employees, and regularly conducting risk assessments. Physical barriers, lighting and public visibility, along with safe-work procedures, could also serve as effective controls.

Employers must review and update their violence prevention program annually to ensure its effectiveness as the work environment changes.

Working alone

Lone workers may be at increased risk of confrontations or even violence, particularly if they are on shift during late-night hours.

Employers must identify potential hazards and implement measures to eliminate or minimize the risk of harm for workers who work alone or in isolation. This may include providing workers with communication means, such as a radio or phone, or a check-in system.

WorkSafeBC emphasizes the need for regular interval check-ins to ensure workers' well-being. With set time intervals, emergency rescue provisions, and designated persons responsible for keeping track of check-ins.

"Violence can have a significant physical and psychological impact on workers," said Nakahara. "Employers must identify and address the risk of violence in their workplace and it’s important to involve workers in this process."

Nakahara adds that for employers with more than 20 employees, the violence prevention program should be developed and implemented in cooperation with the joint health and safety committee.


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About WorkSafeBC

WorkSafeBC engages workers and employers to prevent injury, disease, and disability in B.C. When work-related injuries or diseases occur, WorkSafeBC provides compensation and support to people in their recovery, rehabilitation, and safe return to work. We serve 2.6 million workers and 270,000 employers across B.C.

For more information, contact:

Media Relations, WorkSafeBC
Tel: 604.276.5157