Technical issue with form “Submit” buttons and new Outlook

If you're using Microsoft's new Outlook as your default email application, we may not have received your recent form submission. Some of our PDF forms include a “Submit” button, and these buttons are not working with new Outlook as intended due to an incompatibility between Microsoft and Adobe.

While we update our forms, please do not use the Submit button. Instead — if the form includes an email address — save your completed form and send it by attaching it to an email.

If you’ve recently submitted a form and would like to check that we’ve received it, please get in touch through our contact centres or technical support team. We apologize for the inconvenience and are working to fix the issue as soon as possible.

Additionally, please note that the form's functionality will not work properly if the form is opened in an internet browser such as Microsoft Edge or Google Chrome.