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Tinnitus Treatment Services

When workers have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include tinnitus treatment services.

Overview of services

If a worker has an accepted claim for tinnitus, a WorkSafeBC officer may send a referral to one of our contracted service providers. This includes an initial assessment to assess the injured worker's requirements for services.

Tinnitus treatment services covers assessment and treatment to address tinnitus symptoms developed by an injured worker with an accepted work-related tinnitus claim.

Schedule B outlines the list of fee codes for services.

If a hearing aid is no longer appropriate for an injured worker due to tinnitus symptoms, the tinnitus service provider must request authorization to replace the hearing aid as per the Hearing Aid Provider Services Contract requirements.

If you have any questions, please contact the Health Care Programs team.

Referral for services

A WorkSafeBC officer will request services only when the injured worker has an accepted claim for tinnitus and ongoing tinnitus symptoms that require treatment.

Becoming a provider

We post notifications on Bid Opportunities for the regions of the province that are open, and also when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents. You will also find information on how to apply for a Hearing Aid Provider Services Contract if you are a provider located outside of B.C.

Through Bid Opportunities, you can also sign up to receive automatic notifications whenever one of these bids is posted.

Submitting reports and invoices

To ensure you get paid, please make sure you use WorkSafeBC invoice forms and follow our fee schedules. Tinnitus providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Forms

Tinnitus Treatment Services Initial Assessment Report (Form 83D112)

Tinnitus Treatment Services Progress Report (Form 83D582)

Tinnitus Treatment Services Discharge Report (Form 83D581)

External Hearing Evaluation (Form 83D73)

  • For recording the audiogram

Tinnitus service providers who are also contracted hearing aid service providers are required to use the Hearing Aid Provider Services Contract, including the reference manual, fee schedule, and forms, when dispensing and servicing devices related to the tinnitus treatment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your existing contract and payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the terms of your contract and contracted clinical services Health Care Programs