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At WorkSafeBC, we strive to be open and accessible to everyone who needs to contact us. See below for frequently called numbers, including our new Teleclaim call centre that offers translation services for those whose first language is not English.

Contact Us

Claims or rehabilitation

Claim for compensation for a work-related injury or disease, and inquire about rehabilitation.


Crisis Support Line

    1.800.624.2928, 24 hours a day, 7 days a week, 365 days a year. 

    (This service is for crisis intervention only. For claims issues, please contact the Claims Call Centre or your case manager.)

    If you are an injured worker and you or your family is in psychological or emotional crisis please call the number above. If you need urgent medical attention, call 911 or go to your nearest hospital.


Emergency and accident reporting

Monday - Friday,
8:30 a.m. - 4:30 p.m.

  • 604.276.3301 in the Lower Mainland
  • 1.888.621-SAFE (7233)
    Toll-free in Canada

After hours (Richmond)

  • Toll-free
    1.866.WCB-HELP (922.4357)


Critical incident response

CIR aims to reduce distress experienced immediately following a traumatic event in the workplace.

7 days a week,
9:00 a.m. - 11:00 p.m.

Regional locations

Provincial area offices map


Vancouver Island

Lower Mainland

B.C. Interior

B.C. North

Employers and assessment

  • 604.244.6181 in the Lower Mainland
  • 1.888.922.2768 toll-free in Canada


Human resources

  • 604.276.3009 in the Lower Mainland
  • 1.888.757.5552 toll-free in Canada


Workplace safety and health

  • 604.276.3100 (Prevention information line) in the Lower Mainland
  • 1.888.621.7233 toll-free in B.C. and Alberta


Reporting fraud

  • 1.877.523.3315
  • Fax 604.279.7688


Making a complaint


Email WorkSafeBC

    Complete our online form so we can meet your specific needs.