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At WorkSafeBC, we strive to be open and accessible to everyone who needs to contact us. See below for frequently called numbers, including our new Teleclaim call centre that offers translation services for those whose first language is not English.

Contact Us

Claims or rehabilitation

Claim for compensation for a work-related injury or disease, and inquire about rehabilitation.


Crisis Support Line

    1 800 624-2928, 24 hours a day, 7 days a week, 365 days a year. 

    (This service is for crisis intervention only. For claims issues, please contact the Claims Call Centre or your case manager.)

    If you are an injured worker and you or your family is in psychological or emotional crisis please call the number above. If you need urgent medical attention, call 911 or go to your nearest hospital.


Emergency and accident reporting

Monday - Friday,
8:30 a.m. - 4:30 p.m.

  • 1 888 621-SAFE (7233)
    Toll-free in Canada

After hours (Richmond)

  • Toll-free
    1 866 WCB-HELP (922-4357)


Critical incident response

CIR aims to reduce distress experienced immediately following a traumatic event in the workplace.

7 days a week,
9:00 a.m. - 11:00 p.m.

Regional locations

Provincial area offices map


Vancouver Island

Lower Mainland

B.C. Interior

B.C. North

Employers and assessment

  • 604 244-6181 in the Lower Mainland
  • 1 888 922-2768 toll-free in Canada


Human resources

  • 604 276-3009 in the Lower Mainland
  • 1 888 757-5552 toll-free in Canada


Workplace safety and health

  • 604 276-3100 (Prevention information line) in the Lower Mainland
  • 1 888 621-7233 toll-free in B.C. and Alberta


Reporting fraud

  • 1 877 523-3315
  • Fax 604 279-7688


Making a complaint


Email WorkSafeBC

    Complete our online form so we can meet your specific needs.