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Claims nurse line

The Claims Nurse Line is a free telephone service offered by WorkSafeBC. It is staffed by a Return to Work Specialist – Nurse team that provides information, education, and resources focused on improving return-to-work outcomes in the workplace.

Phone: 604.279.8155 (Lower Mainland)
Toll-free: 1.877.633.6233

Hours of operation: Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m.

Our Return to Work Specialist – Nurse team

  • Are experts in occupational injury and return-to-work planning
  • Provide a clinical perspective that is separate from claims entitlement and prevention issues
  • Focus on early intervention and offers of modified work

Who should call

  • Return-to-work coordinators
  • Owners
  • Human resources
  • Safety officers
  • Superintendents
  • Supervisors and managers

When to call

  • To help develop workplace injury management programs
  • To understand WorkSafeBC return-to-work leading practices
  • To understand more about return-to-work planning and supports available
  • For manager/supervisor and return-to-work coordinator education