When people have an injury at work, we may refer them to our network of Permanent Functional Impairment (PFI) assessment providers. This network is made up of providers who have long-term contracts with us. These contracts come up for bidding periodically.

Overview of services

Permanent Functional Impairment (PFI) providers perform a standardized, platform-based assessment with a PFI physician and PFI clinician (physiotherapist, occupational therapist, or kinesiologist). Together they evaluate the degree of lasting impairment that might remain after an injury.

This, in turn, helps us determine an injured worker's eligibility for a pension.

Becoming a provider

Our long-term Permanent Functional Impairment contracts come up for bidding every few years. To become a provider, you need to apply when the bidding process begins.

We post notifications on Bid Opportunities when contracts are up for bidding. All the information you need, including how to submit your bid, will be available in the posted documents.

Through Bid Opportunities, you can also sign up for automatic notifications whenever one of these bid opportunities is posted.

Submitting reports and invoices

All the information you need to complete our required paperwork is available in the contract documents you sign with us.

Using our reporting and invoicing forms helps us pay you faster. Please use our Permanent Functional Impairment (PFI) assessment invoice.

Permanent Functional Impairment providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.