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COVID-19 information and resources

At WorkSafeBC, we are actively monitoring and adjusting to the COVID-19 pandemic to determine how we can best support workers, providers, and employers around the province, while ensuring the health and safety needs of our own employees. We continue to follow guidance from public health officials and provide health and safety protocols and information to industries as the province moves through the phases of BC’s Restart Plan.

The health and safety of our staff is a priority, and we’re taking measures to limit the number of staff in all of our offices, but we are still here to help.

What’s new: Public health orders (Jan. 8)

The provincial health officer (PHO) has issued an order to all employers that includes requirements for a number of sectors including sports and recreation, gyms and fitness centres, accommodation, faith-based organizations, performing arts, movie theatres, retail and vending markets, and party buses and limousines.

This order applies to all areas of the province and remains in place until February 5, 2021, at midnight, or as otherwise advised by the PHO.

On December 17, the PHO issued a Workplace Safety order that includes a number of requirements for all employers, including:

  • Employers must review their COVID-19 Safety Plan to ensure that the plan adequately protects workers from the risk of COVID-19 transmission in the workplace and is consistent with WorkSafeBC requirements. Our Reviewing and updating your COVID-19 safety plan: A guide for employers resource may be helpful for employers in reviewing their plans.
  • Employers must ensure that workers are prohibited from entering the workplace if they have symptoms of COVID-19 or have had a potential exposure through a health check.
  • Employers must encourage workers to work from their private residence wherever possible, unless there is a preference on the part of the worker or the employer for the worker to work at the workplace.
  • COVID-19 Safety Plans must include measures to prevent workers from congregating or crowding in indoor common areas, such as elevators, lobbies, hallways, stairwells, corridors, bathrooms, meeting rooms, break rooms, and kitchens.

On December 29, 2020, the PHO issued an Industrial Camps Restart order that applies to a number of industrial projects. Affected employers are advised that they must review and comply with the requirements of this order.


What’s new: Inspections and consultations

How to reach us if you need help

We encourage you to call us for emergency, claims, health and safety, and insurance assistance.

Our online services are also a convenient and efficient way to access many of our services. For example, employers may want to consider signing up for our online insurance services to report payroll and pay premiums and take advantage of many other account management services. Workers who have filed a claim can also use our online services as an easy way to manage their claim.

Please note that our staff may be contacting you from a non-WorkSafeBC phone number during this public health emergency. If your phone is set up to block calls from private or anonymous numbers, you may miss their call. Please consider changing your phone settings temporarily in order to receive service.

WorkSafeBC’s COVID-19 Safety Plans

Every employer is required to have a COVID-19 safety plan that assesses the risk of exposure at their workplace and implements measures to keep their workers safe. You can learn more about developing your safety plan at COVID-19 and returning to safe operation, which includes a template for a COVID-19 Safety Plan, and in our COVID-19 Safety Plan OHS Guideline, which includes information on the level of detail required and use of supporting documentation.

In accordance with the order of the provincial health officer, this plan must be posted at the worksite and website if applicable. View WorkSafeBC's overall COVID-19 Safety Plan. To see the safety plans for each office, please visit our Office locations page.