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COVID-19 claims data

The following tables show the number of claims submitted to WorkSafeBC related to a COVID-19 exposure. The tables show a point-in–time status of claims as they make their way through the adjudicative process.

The data reflects the eligibility decision on the claim file as of the report date. These numbers will fluctuate over time, as eligibility decisions and employer information continue to be updated. This information will be updated weekly (the following data is current to: January 15, 2021).

COVID claims data by industry


Eligibility Decision


Allowed

Disallowed

No
adjudication
required

Pending

Rejected

Suspended

Total

Total

1,558 923 63 531 7 190 3,272
Service - Health Care and Social Services 1,150 397 23 312 1 71 1,954
Service - Education 65 55 3 32 1 3 159
Trade - Retail 19 45 5 43   20 132
Agriculture 76 17   31   2 126
Self-insured employers 43 36 4 14 1 28 126
Service – Other subsectors (including business, professional and other services) 49 38 3 19 1 9 119
Service - Accommodation, Food, and Leisure Services 39 24 1 18   12 94
Public Administration 31 36 4 9 1 4 85
Construction 23 19 3 10 1 7 63
Transportation and Related Services 16 22 2 9   5 54
Manufacturing - Food and Beverage Products 31 7   3   1 42
Manufacturing - Wood and Paper Products 3 2 3
5 14
Trade - Wholesale 8   1   1 2 12
Manufacturing - Metal and Non-Metallic Mineral Products   4 3 1   1 9
Manufacturing - Other Products (not elsewhere specified) 2 1   1     4
Oil & Gas or Mineral Resources 3 1         4
Manufacturing - Petroleum, Coal, Rubber, Plastic, and Chemical Products     1       1
Unknown employer or sector 2 218 9 25   20 274

Claims submitted for COVID-19 contracted through a work-related exposure are adjudicated on a case-by-case basis. WorkSafeBC will look at details such as whether the worker has a diagnosis of COVID-19, their symptoms, and their exposure history. Workers are entitled to compensation if certain conditions are met.

Claims are allowed when there is sufficient evidence to establish that the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk.

Claims are typically disallowed when there is insufficient evidence to establish that the worker has COVID-19 (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure. Not all disallowed claims have sufficient information on the claim to code the occupation of the worker; particularly when there is a negative test result and occupational information is not required to make the eligibility decision.

Most of the disallowed claims are “exposure only” – that is, the worker was potentially exposed, tested, and/or required to self-isolate, but didn’t actually develop the illness, as confirmed with a negative test result or absence of symptoms.

Early in the pandemic, WorkSafeBC determined it would issue a decision, wherever possible, on all COVID-19 claims registered. This included providing a disallow decision on exposure-only claims, which in non-pandemic circumstances might have been recorded only but not adjudicated. This decision was made to allow workers to access alternative employment or government income/benefits that might be contingent on a decision from WorkSafeBC.

Of the total number of COVID-19 claims that have proceeded to an allow/disallow decision to date, 63% have been allowed. If exposure-only claims are excluded from the disallowed claims, then the allow rate is approximately 93%. This better represents the allow rate on claims where the worker developed COVID-19.

Not all claims registered receive an allow or disallow decision. Some claims are suspended when insufficient information is available, or a worker decides not to proceed with the requirements of the claims process. Suspended claims may proceed at a future point and be allowed or disallowed.

A smaller number of claims are classified as no adjudication required, or rejected. No adjudication required claims may have been filed in error or there was nothing to consider as the worker did not seek medical attention and did not miss any time from work. Rejected claims are those that do not fall within the scope of the Act: either claims from workers employed in industries not covered under the Act or claims from self-employed workers without optional protection.

Pending claims do not yet have sufficient information to make an eligibility decision. These claims could be waiting for test results or other evidence required to make a decision.

Unknown employer or sector means that the employer has not yet been identified or the employer and/or the specific claim have not yet been assigned to an industry classification unit and sector.

Timeliness to eligibility decision on COVID-19 claims

For the COVID-19 illness claims that have been allowed to date, the average number of days from the date of claim registration to the date of the allow decision was 21 days.

For the COVID-19 illness claims that have been disallowed to date, the average number of days from the date of claim registration to the date of the disallow decision was 24 days.

On average, the number of days to a disallow decision is longer than for allow decisions. The reason for the additional time is to wait at least 14 days from the last potential exposure before disallowing a claim, in the event symptoms present themselves later in the incubation period. This extra time is necessary to confirm the worker did not contract the disease.

Classification units with 5 or more claims registered for COVID-19

Subsectors are further broken down into classification units. The data table above is presented at the industry sector or subsector level and the table below provides additional information for COVID-19 claims registered by classification unit.

Industry classification unit
Industry subsector Claims registered
Long-Term Care
Health Care and Social Services
802
Acute Care Health Care and Social Services 752
Public School District Education 148
Community Health Support Services Health Care and Social Services 136
Residential Social Service Facility Health Care and Social Services 89
Supermarket Retail 86
Local Government and Related Operations Public Administration 61
Retirement Home or Seniors' Home (accommodation only) Health Care and Social Services 52
Vegetable Greenhouse Agriculture 47
Commercial Cleaning or Janitorial Services Other Services (not elsewhere specified) 45
Restaurant or Other Dining Establishment Accommodation, Food, and Leisure Services 39
Counselling or Social Services (not elsewhere specified) Health Care and Social Services 38
Poultry Processing Food and Beverage Products 37
White Mushroom Farming Agriculture 31
Ornamental Nursery or Floral Field Production Agriculture 29
Pre-hospital Emergency Health Care Health Care and Social Services 26
Law Enforcement Public Administration 23
General Retail (not elsewhere specified) Retail 22
Alcohol or Drug Treatment Centre Health Care and Social Services 17
Commercial Bus, Shuttle Operations, or Public Transit (not elsewhere specified) Transportation and Related Services 17
Coffee Shops, Ice Cream Parlours, or Other Food Concessions (not elsewhere specified) Accommodation, Food, and Leisure Services 16
Physician Professional Services Health Care and Social Services 16
Large Retail Store (not elsewhere specified) Retail 15
Security or Patrol Services Other Services (not elsewhere specified) 14
Daycare Centre, Preschool, or Playschool Other Services (not elsewhere specified) 13
Plumbing, Heating, Vent, Residential Air Conditioning, or Central Vacuum System Installation or Repair General Construction 12
Construction Labour Supply or General Labour Supply (not elsewhere specified) General Construction 11
Ski Hill Accommodation, Food, and Leisure Services 10
Motion Picture, Commercial, or Television Production Professional, Scientific, and Technical Services 9
General Trucking (not elsewhere specified) Transportation and Related Services 9
Outdoor Sport Tour Accommodation, Food, and Leisure Services 7
Industrial, Commercial, Institutional or Highrise Residential General Contracting or Construction General Construction 7
Dentistry or Ancillary Dental Services Health Care and Social Services 7
Ferry Service Transportation and Related Services 7
Medical Supplies Wholesale or Film Distribution Wholesale 7
Pulp and Paper Mill Wood and Paper Products 7
Overnight and Short-term Accommodation (not elsewhere specified) Accommodation, Food, and Leisure Services 6
Fur Bearing Animal Farming Agriculture 6
Advanced Education Education 6
Laboratory Services (not elsewhere specified) Health Care and Social Services 6
Auto Dealership or Auto Sales Other Services (not elsewhere specified) 6
Fruit or Vegetable Packing or Packaging Other Services (not elsewhere specified) 6
Pub, Bar, Night Club, or Lounge Accommodation, Food, and Leisure Services 5
Berry Farming Agriculture 5
Elevator or Escalator Manufacture, Installation, Service, or Repair Metal and Non-Metallic Mineral Products 5

Occupations with 5 or more claims that have been registered for COVID-19 and have proceeded to an allow or disallow decision

Of the COVID-19 claims registered, a subset have proceeded to an allow or disallow decision. Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with a total claims allowed plus disallowed greater than 5 are listed.

Occupation COVID-19 claims with an
allow or disallow decision
Total - all occupations 2,481
Nurse aides, orderlies and patient service associates 582
Registered nurses and registered psychiatric nurses 373
Licensed practical nurses 211
Social and community service workers 99
Light duty cleaners
56
Nursery and greenhouse workers 49
Firefighters 41
Food counter attendants, kitchen helpers and related support occupations 40
Elementary school and kindergarten teachers
39
Elementary and secondary school teacher assistants 38
Other assisting occupations in support of health services 31
General office support workers 29
Sheriffs and bailiffs 29
Correctional service officers 27
Medical laboratory technicians and pathologists' assistants 23
Secondary school teachers 22
Police officers (except commissioned) 21
Industrial butchers and meat cutters, poultry preparers and related workers 19
Harvesting labourers 16
Paramedical occupations 16
Nursing co-ordinators and supervisors 15
Retail salespersons 15
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 14
General farm workers 13
Receptionists 13
Retail and wholesale trade managers
12
Security guards and related security service occupations 12
Food and beverage servers 10
Pursers and flight attendants 10
Store shelf stockers, clerks and order fillers 10
Cooks 9
General practitioners and family physicians 9
Managers in social, community and correctional services 9
Personnel clerks 9
Construction trades helpers and labourers
8
Heavy equipment operators (except crane) 8
Medical radiation technologists 8
Shippers and receivers 8
Bus drivers, subway operators and other transit operators
7
Dispatchers 7
Labourers in food, beverage and associated products processing 7
Managers in health care 7
Plumbers 7
Retail sales supervisors 7
Silviculture and forestry workers 7
Transport truck drivers 7
Automotive service technicians, truck and bus mechanics and mechanical repairers 6
Janitors, caretakers and building superintendents 6
Occupational therapists 6
Physiotherapists 6
Cashiers
5
Food service supervisors
5
Longshore workers 5
Material handlers 5
Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts 5
Social workers
5
Specialized cleaners 5
Not coded with occupation* 244

*Occupation information not submitted or obtained, as not required to make eligibility decision on these claims.

Breakdown of allow and disallow decisions for occupations with both 5 or more allowed claims and 5 or more disallowed claims

Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with both 5 or more allowed claims and 5 or more disallowed claims are listed.

Occupation COVID-19 claims Allowed COVID-19 claims Disallowed
Total - all occupations 1,558 923
Nurse aides, orderlies and patient service associates 493 89
Registered nurses and registered psychiatric nurses 242 131
Licensed practical nurses 185 26
Social and community service workers 69 30
Light duty cleaners
46 10
Nursery and greenhouse workers 42 7
Elementary school and kindergarten teachers
32 7
Food counter attendants, kitchen helpers and related support occupations 27 13
Correctional service officers 18 9
Firefighters
17 24
Elementary and secondary school teacher assistants
13 25
General office support workers 13 16
Secondary school teachers 13 9
Police officers (except commissioned) 12 9
Other assisting occupations in support of health services 11 20
Sheriffs and bailiffs 9 20
Paramedical occupations
9 7
Retail salespersons
7 8
Respiratory therapists, clinical perfusionists and cardiopulmonary technologists 7 7
General farm workers 7 6
Receptionists 7 6
Medical laboratory technicians and pathologists' assistants 6 17
Retail and wholesale trade managers
5 7