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COVID-19 claims data

The following tables show the number of claims submitted to WorkSafeBC related to a COVID-19 exposure. The tables show a point-in–time status of claims as they make their way through the adjudicative process.

The data reflects the eligibility decision on the claim file as of the report date. These numbers will fluctuate over time, as eligibility decisions and employer information continue to be updated. This information will be updated weekly (most recent update: October 14, 2020).

COVID claims data by industry


Eligibility Decision


Allowed

Disallowed

No
adjudication
required

Pending

Rejected

Suspended

Total

Total

413

612

48

197

3

82

1,355

Service - Health Care and Social Services

300

307

18

73

1

38

737
Service – Other subsectors (including business, professional and other services) 17 20

2

12 1

5

57

Self-insured employers 12 17  3 8   9 49
Public Administration

10

28

3 4 1
46
Agriculture 28
7   2     37
Service - Accommodation, Food and Leisure 11 17
1 6   1
36
Service - Education   19 2 14     35
Trade - Retail 1 12 2
9
  3 27
Manufacturing - Food and Beverage Products 18
3
      1 22
Construction 1
13 3 3  

20

Transportation and Related Services 1
10 2 3   2

18

Manufacturing - Wood and Paper Products
  2 2
  3
7
Trade - Wholesale 5
        2 7
Manufacturing - Metal and Non-Metallic Mineral Products   2       5
Oil & Gas or Mineral Resources           1
Unknown employer or sector 9 154 7 63   18 251

Claims submitted for COVID-19 contracted through a work-related exposure are adjudicated on a case-by-case basis. WorkSafeBC will look at details such as whether the worker has a diagnosis of COVID-19, their symptoms, and their exposure history. Workers are entitled to compensation if certain conditions are met.

Claims are allowed when there is sufficient evidence to establish that the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk.

Claims are typically disallowed when there is insufficient evidence to establish that the worker has COVID-19 (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure. Not all disallowed claims have sufficient information on the claim to code the occupation of the worker; particularly when there is a negative test result and occupational information is not required to make the eligibility decision.

Not all claims registered receive an allow or disallow decision. Some claims are suspended and therefore do not proceed through the decision-making process. This happens after the claims are registered and is often a choice workers make not to proceed with the requirements of the claims process. Pending claims do not yet have sufficient information to make an eligibility decision. These claims could be waiting for test results or other evidence required to make a decision.

Suspended claims may proceed at a future point and receive an allow or disallow decision. A smaller number of claims are classified as no adjudication required, or rejected. These claims may have been filed in error or when the worker was employed by an employer not covered under the Workers Compensation Act in B.C.

Rejected claims are those that do not fall within the scope of the Act: either claims from workers employed in industries not covered under the Act or claims from self-employed workers without optional protection.

Unknown employer or sector means that the employer has not yet been identified or the employer and/or the specific claim have not yet been assigned to an industry classification unit and sector. 

Timeliness to eligibility decision on COVID-19 claims

For the COVID-19 illness claims that have been allowed to date, the average number of days from the date of claim registration to the date of the allow decision was 18 days.

For the COVID-19 illness claims that have been disallowed to date, the average number of days from the date of claim registration to the date of the disallow decision was 22 days.

On average, the number of days to a disallow decision is longer than for allow decisions. The reason for the additional time is to wait at least 14 days from the last potential exposure before disallowing a claim, in the event symptoms present themselves later in the incubation period. This extra time is necessary to confirm the worker did not contract the disease.

Classification units with 5 or more claims registered for COVID-19

Subsectors are further broken down into classification units. The data table above is presented at the industry sector or subsector level and the table below provides additional information for COVID-19 claims registered by classification unit.

Industry classification unit
Industry subsector Claims registered
Acute Care Health Care and Social Services 418
Long-Term Care Health Care and Social Services 154
Residential Social Service Facility
Health Care and Social Services
55
Community Health Support Services Health Care and Social Services 42
Local Government and Related Operations Public Administration 30
Public School District
Education 30
Ornamental Nursery or Floral Field Production Agriculture 25
Poultry Processing Food and Beverage Products
22
Pre-hospital Emergency Health Care Health Care and Social Services 18
Counselling or Social Services (not elsewhere specified)
Health Care and Social Services
16
Supermarket
Retail
15
Law Enforcement Public Administration 15
Commercial Cleaning or Janitorial Services
Other Services (not elsewhere specified) 15
Daycare Centre, Preschool, or Playschool Other Services (not elsewhere specified) 12
Ski Hill Accommodation, Food, and Leisure Services
10
Security or Patrol Services Other Services (not elsewhere specified) 9
Physician Professional Services Health Care and Social Services 9
Restaurant or Other Dining Establishment Accommodation, Food, and Leisure Services 8
Retirement Home or Seniors' Home (accommodation only) Health Care and Social Services 8
Pulp and Paper Mill Wood and Paper Products 7
Outdoor Sport Tour Accommodation, Food, and Leisure Services 7
General Retail (not elsewhere specified) Retail 6
Medical Supplies Wholesale or Film Distribution Wholesale 6
Berry Farming Agriculture
5
Commercial Bus, Shuttle Operations, or Public Transit (not elsewhere specified) Transportation and Related Services 5
Fruit or Vegetable Packing or Packaging Other Services (not elsewhere specified) 5
Dentistry or Ancillary Dental Services Health Care and Social Services 5

Occupations with 5 or more claims that have been registered for COVID-19 and have proceeded to an allow or disallow decision

Of the COVID-19 claims registered, a subset have proceeded to an allow or disallow decision. Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with a total claims allowed plus disallowed greater than 5 are listed.

Occupation COVID-19 claims with an
allow or disallow decision
Total - all occupations 1,025
Registered nurses and registered psychiatric nurses 185
Nurse aides, orderlies and patient service associates 162
Social and community service workers 51
Licensed practical nurses 50
Nursery and greenhouse workers 25
Firefighters 22
Medical laboratory technicians
21
Other assisting occupations in support of health services 20
General office support workers
15
Correctional service operators 14
Police officers 14
Industrial butchers and meat cutters, poultry preparers and related workers 13
Food counter attendants, kitchen helpers and related support occupations 11
Nursing coordinators and supervisors 10
Paramedical occupations 10
Respiratory therapists 10
Heavy equipment operators (except crane) 8
Medical radiation technologists 8
Personnel clerks 8
Security guards and related security service occupations 8
Elementary and secondary school teacher assistants 7
Managers in social, community and correctional services 7
Receptionists 7
Food and beverage servers 6
Pursers and flight attendants 6
Sheriffs and bailiffs 6
General farm workers 5
Light duty cleaners 5
Not coded with occupation*
169

*Occupation information not submitted or obtained, as not required to make eligibility decision on these claims.

Breakdown of allow and disallow decisions for occupations with both 5 or more allowed claims and 5 or more disallowed claims

Claims are allowed when the evidence is sufficient to establish the worker has COVID-19 and the risk in the workplace was significantly higher than the ordinary exposure risk. Claims are typically disallowed because the evidence is insufficient to establish that the worker has COVID-19 disease (based on tests or symptom cluster), and/or the worker went off work strictly as preventative measure.

In order to protect privacy, only occupations with both 5 or more allowed claims and 5 or more disallowed claims are listed.

Occupation COVID-19 claims Allowed COVID-19 claims Disallowed
Total - all occupations 413 612
Nurse aides, orderlies and patient service associates 98 64
Registered nurses and registered psychiatric nurses 82 103
Social and community service workers
36 15
Licensed practical nurses
27 23
Correctional service operators 8 6
Police officers 7 7