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COVID-19 information and resources

At WorkSafeBC, we are actively monitoring and adjusting to the COVID-19 pandemic to determine how we can best support workers, providers, and employers around the province, while ensuring the health and safety needs of our own employees. We continue to follow guidance from public health officials and provide health and safety protocols and information to industries as the province moves through the phases of BC’s Restart Plan.

The health and safety of our staff is a priority, and we’re taking measures to limit the number of staff in all of our offices, but we are still here to help.

What’s new: Public health orders (updated Nov. 24)

On November 19, 2020, the provincial health officer (PHO) issued an order to all employers that includes requirements for a number of sectors including sports and recreation, gyms and fitness centres, faith-based organizations, performing arts, movie theatres, and party buses and limousines.

In addition to these specific requirements, the order requires that all employers review their COVID-19 Safety Plan to ensure that appropriate protocols are in place to protect workers from the risk of transmission, work-from-home options are employed where possible, and workers and customers wear masks when not separated by space or barriers.

Employers are advised that due care must be taken to ensure appropriate measures are in place in shared spaces, such as break rooms, kitchens, and small office spaces.

Employers are also required as part of this order to ensure that workers and others are prohibited from entering the workplace if they have symptoms of COVID-19 or have had a potential exposure. Information about these and other workplace policies to help reduce the risk of COVID-19 transmission are provided in the COVID-19 Safety Plan and summarized here.

Employers are expected to provide signage on the mandatory mask policy that was issued by the November 24 order of the Minister of Public Safety and Solicitor General.

For more information, see:

  • New Mandatory masks in workplaces: This page details the mask requirements in the PHO order.
  • New Resource for reviewing and updating your COVID-19 Safety Plan: This resource will help you meet the order’s requirement for all employers to review their plan.
  • Updated Worker health checks (Nov. 19): This page contains information on the order’s requirement to ensure that workers conduct a daily health check before entering the workplace.
  • New WorkSafeBC increasing inspections: We're urging employers to stay vigilant and update COVID-19 safety plans as conditions change.

This order applies to all areas of the province and remains in place until December 7 at midnight or as otherwise advised by the PHO.

 

What’s new: Inspections and consultations

 

What’s new: New and revised resources

How to reach us if you need help

We encourage you to call us for emergency, claims, health and safety, and insurance assistance.

Our online services are also a convenient and efficient way to access many of our services. For example, employers may want to consider signing up for our online insurance services to report payroll and pay premiums and take advantage of many other account management services. Workers who have filed a claim can also use our online services as an easy way to manage their claim.

Please note that our staff may be contacting you from a non-WorkSafeBC phone number during this public health emergency. If your phone is set up to block calls from private or anonymous numbers, you may miss their call. Please consider changing your phone settings temporarily in order to receive service.

WorkSafeBC’s COVID-19 Safety Plans

Every employer is required to have a COVID-19 safety plan that assesses the risk of exposure at their workplace and implements measures to keep their workers safe. You can learn more about developing your safety plan at COVID-19 and returning to safe operation, which includes a template for a COVID-19 Safety Plan, and in our COVID-19 Safety Plan OHS Guideline, which includes information on the level of detail required and use of supporting documentation.

In accordance with the order of the provincial health officer, this plan must be posted at the worksite and website if applicable. View WorkSafeBC's overall COVID-19 Safety Plan. To see the safety plans for each office, please visit our Office locations page.