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Authority of Case Managers

THE WORKERS' COMPENSATION BOARD OF BRITISH COLUMBIA

RESOLUTION OF THE PANEL OF ADMINISTRATORS

November 13, 1998

Re: Authority of Case Managers



WHEREAS:

Pursuant to Section 82 of the Workers Compensation Act, RSBC 1996, Chapter 492 and amendments thereto (the "Act"), the Panel of Administrators (the "Panel") must approve and superintend the policies and direction of the Workers' Compensation Board (the "Board") including policies respecting compensation, assessment, rehabilitation and occupational safety and health;

AND WHEREAS:

The Board's Strategic Plan contemplates the development of a "case management" approach to handling workers' claims whereby accountability for each complex case would be assigned to one Case Manager;

AND WHEREAS:

The Administration has been conducting a case management pilot project in Prince George and North Vancouver;

AND WHEREAS:

On November 14, 1997, Case Managers involved in the pilot project were authorized by the Panel of Administrators to perform the functions and make the decisions assigned to various Board Officers by the Rehabilitation Services and Claims Manual;

AND WHEREAS:

Effective February 27, 1998, an agreement was reached between the Board and the Compensation Employees' Union to reclassify all Claims Adjudicator positions at the Board to Case Manager positions;

AND WHEREAS:

Claims Adjudicators reclassified as Case Managers, newly hired Case Managers and Case Managers within the pilot project have been performing the functions and making the decisions assigned by the Rehabilitation Services and Claims Manual to Claims Adjudicators since that date;

AND WHEREAS:

A policy decision is required by the Panel to authorize all Case Managers, not just Case Managers within the pilot project, to perform the functions and make the decisions assigned by the Manual to Claims Adjudicators;

THE PANEL OF ADMINISTRATORS RESOLVES THAT:

  1. Case Managers are authorized to perform the functions and make the decisions assigned by the Rehabilitation Services and Claims Manual to Claims Adjudicators.

  2. The authority of Case Managers to perform these functions and make these decisions from February 27, 1998 is hereby ratified.

  3. This resolution constitutes a policy decision of the Panel of Administrators.

By the Workers' Compensation Board

Signed with Final Approval December 9, 1998