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Mental Health Treatment
Under the Workers Compensation Act, WorkSafeBC has been given the authority to provide health care and rehabilitation services to workers who sustain injuries that arise out of, and in the course of, their employment.
Our series of programs and services meet the needs of injured workers and help them recover from their injuries—with a primary focus on returning to work in a safe and timely manner. These programs are referred to as Board Sponsored Rehabilitation Services (BSRS).
Mental Health Treatment falls under BSRS, and helps injured workers recover from psychological conditions related to their injury by applying evidence-based therapeutic interventions.
The scope of services includes treatment planning, treatment sessions, and written reports and consultations. Approved treatment services are restricted to those symptoms or conditions accepted by WorkSafeBC.
Referral process
- Workers are only referred to providers who are contracted with WorkSafeBC
- To be eligible to provide treatment services, you must be a Registered Clinical Counsellor, a counsellor registered with the Canadian Association of Clinical Counsellors, a Registered Psychological Associate, or a Registered Psychologist
- To become a contracted provider there is a formal application process. You may obtain the application form at the bid opportunities page. Scroll down to find the bid opportunity titled “Mental Health Treatment Services”.
Treatment services
When mental health treatment services are required, a member of the WorkSafeBC Case Management Team will contact a contracted service provider to establish a referral. To receive payment for treatment, you must receive a copy of the referral in writing.
If the injured worker's requirements change after the referral is made, or if you suggest a different treatment than the one requested, you must have pre-approval from a member of the WorkSafeBC Case Management Team before continuing treatment.
- WorkSafeBC demands responsible and ethical treatment of injured workers (refer to Guidelines for Mental Health Treatment Service Providers (PDF 263kb)
- In all but exceptional circumstances, the same provider cannot conduct both the assessment and treatment services for the same injured worker.
Information Bulletins for Mental Health Treatment Providers
- December 2, 2011-Provider Referral Form (83B107), Adjustment to Injury, and Treatment Extension Authorization Changes (PDF 94kb)
- July 7, 2011 - Incomplete/Incorrect Invoicing and Payment Information (PDF 163kb)
- June 23, 2011 - New Mental Health Treatment Report Effective June 23, 2011 (PDF 479kb)
- January 28, 2011 - WorkSafeBC’s New Psychology Model (PDF 125kb)
- September 22, 2010 - Thank You (PDF 24kb)
- July 29, 2010 - Questions and Answers about the New Treatment Contract (PDF 26kb)
- July 12, 2010 - Invoicing for Psychology Services (PDF 98kb)
- June 16, 2010 - Invoicing for Psychology Services (PDF 25kb)
- April 7, 2010 - New Provider Online Services: Invoice Payment Status (PDF 536kb)
- February 19, 2010 - 515, 513, UM, UL Rejections Update (PDF 23kb)
- February 17, 2010 - Crisis Support Line for Injured Workers (PDF 29kb)
- January 25, 2010 - Update (PDF 25kb)
- January 21, 2010 - WorkSafeBC Payment Update Invoice Rejections with Rejection Codes: 513 and 515 (PDF 26kb)
- March 20, 2009 - Working with Suicidal Claimants: Reporting Requirements (PDF 68kb)
- October 20, 2008 - Working with Suicidal Claimants: Addendum (PDF 101kb)
- September 2, 2008 -Working with Suicidal Claimants (PDF 196kb)
For bulletins older than 2009, please contact Health Care Services.
Mental Health Treatment Presentation
For more information
For contractual issues or concerns contact WorkSafeBC Health Care Services at 604 232-7787 or toll-free at 1 866 244-6404, local 5313.
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