Quick Links
Customer Centres
Audiologists/Hearing instrument specialists contact details
For special requests (e.g. lost hearing aids; ALDs):
Hearing Loss Claims/Audiology Department
PO Box 5350 Stn Terminal
Vancouver BC
V6B 5L5
For a worker’s claim status:
Hearing Loss Claims:
Lower Mainland: 604 231-8888
Toll Free: 1 888 967-5377
To report changes to service staff or location at which service staff are working, or to inform that an audiologist meets the criteria to provide diagnostic testing:
Fax Hearing Loss Claims: 604 279-7490
To report changes to legal ownership, hours, or location:
Corporate and Health Care Purchasing
PO Box 5350 Stn Terminal
Vancouver BC V6B 5L5
Fax: 604-276-3260
E-mail: Purchase@worksafebc.com
To request clinic qualification documents:
Corporate and Health Care Purchasing
Lower Mainland: 604 276-3344
Toll-free: 1 888 967-5377, local 3344
Fax: 604 276-3260
E-mail: Purchase@worksafebc.com
For payment inquiries:
Payment Services
Lower Mainland: 604 276-3085
Toll-free: 1 888 967-5377, ext 3085
Fax: 607 279-7590
For service delivery or other inquiries:
Health Care Services
Lower Mainland: 604 279-8123
Toll-free: 1 866 244-6404
Fax: 604 231-8424
Freedom of Information and Privacy Protection inquiries:
WorkSafeBC FIPP Office
Toll-free: 1 866 266-9405
Lower Mainland: 604 279-8171