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How to make a complaint
You can make a complaint to the Complaints Office by using our Complaint form, submitting a complaint in writing, or calling us with your complaint. After you submit your complaint, the Complaints Office will contact you within five working days.
Complaint form
To make a complaint using the Complaint form:
- Open the Complaint form (PDF 74kb).
- Fill out the form electronically, using the spaces provided.
- Print a copy of form.
- Send it to the Complaints Office by fax or mail. Please do not e-mail the form.
| Printable form: | Complaint form (PDF 74kb) |
| Fax: | 604 276-3103 |
| Mailing address: | WorkSafeBC Complaints Office PO Box 5350 Stn Terminal Vancouver, BC V6B 5L5 |
Written submissions
Write down the details of your complaint in a letter and submit it to the Complaints Office by fax or mail.
| Fax: | 604 276-3103 |
| Mailing address: | WorkSafeBC Complaints Office PO Box 5350 Stn Terminal Vancouver, BC V6B 5L5 |
Telephone
Call the Complaints Office with your complaint.
| Telephone: | 604 276-3053 in the Lower Mainland or toll-free in B.C. at 1 800 335-9330 |
 |  | To view PDF documents you must have Adobe Acrobat Reader installed on your system. To obtain a copy of the free reader visit the Adobe web site. |