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If your claim is not accepted, you will be responsible for paying for medical services and supplies. If your claim is accepted, WorkSafeBC may pay for medical services and supplies required to help you recover from your compensable injury. Some of these products or services must be pre-approved by your WorkSafeBC claim representative before WorkSafeBC will pay for them. When you are receiving treatment, provide your claim number to your health care provider.
Examples of medical services and supplies
- Treatment by a chiropractor, naturopath, doctor or specialist or treatment
by a physical therapist or massage therapist when referred by a doctor.
- WorkSafeBC will usually only pay for treatment from one of these professionals at a time
- Not all therapists will treat WorkSafeBC clients
- WorkSafeBC must pre-approve treatment by a physiotherapist or massage therapist that extends beyond four weeks
- Treatment by a dentist
- Hospital, laboratory, and x-ray services
- Nursing care
- Personal-care assistance for seriously injured workers
- Prescription drugs related to the injury
- Medical supplies, appliances, or equipment including artificial limbs, canes, dentures, hearing aids, wheelchairs, eyeglasses, crutches, back and leg braces, and some orthotics
- Home, vehicle, or workplace modifications for seriously injured workers
- Other expenses that are a necessary part of your medical care or recovery
If your claim is accepted, in most instances the practitioner bills WorkSafeBC directly. You should not be asked to pay; if you are asked to pay, contact your WorkSafeBC officer.