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Request for claim file disclosure — information for workers
With the exception of some claims reported prior to May 2009, workers can view most claim file documents through View claims in our online services. Using the online services is the fastest way to access claim information.
If you have read through the online documents and still cannot find the information you are seeking, you may formally request a claim file disclosure.
Claimants have the right to request a copy of their claim file at any time. All requests for claim file disclosures must be in writing and cannot be taken over the telephone.
To request a claim file disclosure, complete and submit a Request for Disclosure – form 25M13 (PDF 96kb). The request can be mailed or faxed to:
Mailing address
Disclosure Department
WorkSafeBC
PO Box 4700 Stn Terminal
Vancouver BC V6B 1J1
Fax: 604 233-9777 or toll free 1 888 922-8807
Receiving the disclosure
Disclosures are sent by Express Post mail and require a signature upon delivery. Arrangements can be made in advance to pick up the package at any one of the province's WorkSafeBC offices. Please provide detailed instructions with your request if this is your preference.
Requests for other type of personal information
All of the claimant's personal information is usually in the WorkSafeBC claim file, but sometimes there are other WorkSafeBC records that contain personal information. To obtain these records send your written request (specifying your name, claim number, address and telephone number) to:
Mailing address
Freedom of Information and Protection of Privacy Office
WorkSafeBC
PO Box 2310 Stn Terminal
Vancouver BC V6B 3W5
Fax: 604 279-7401
For more information on when and how to access other information from WorkSafeBC, see the Freedom of Information and Protection of Privacy Office.
Questions
For more information, call 604 231-8888 or toll-free within B.C. 1 888 967-5377.
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To view PDF documents you must have Adobe Acrobat Reader installed on your system. To obtain a copy of the free reader visit the Adobe web site. |